The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

Product evangelist John Cutler on becoming a catalyst for change

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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Finish Together - Is That Really Important?

i'm really curious about the finish together part of this, like for a cross functional product team. What does that look like, and why is that important? That's bean thendof the triumvant. Many companies do it to product marketers, but extend that further to a customer's success pod. And then some kind of support pod and a documentation pod, although that's not your sort of full time team.

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