
Product evangelist John Cutler on becoming a catalyst for change
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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The Product Outcomes Formula
Some companies are swimming in data, but it's not very usable. Some companies have extremely skilled analysts, o the quality is high, but they can't distribute data and form decision making. And some companies are shipping away faster than they learn. They've got the shipping thing down just fine, but their product decisions aren't great. As the're went to sa you cold think about it like that.
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