High Resolution

#1: Airbnb's Director of Experience, Katie Dill, tells us why Airbnb uses "stories" to design

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Feb 10, 2017
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INSIGHT

Design is More Than Aesthetics

  • Design is more than just aesthetics; it's about how something works.
  • Design principles like intentionality, user focus, and iteration can be applied to various problem-solving contexts.
ADVICE

Explaining Iteration to Stakeholders

  • Explain iteration to business stakeholders by emphasizing its role in reducing risk and speeding up the design process.
  • Show them high-fidelity mockups to assure them of the final product's quality.
ANECDOTE

Airbnb's Design Team Growth

  • Airbnb's design team grew from 10 to 80 people, requiring organizational redesign.
  • Dill used research and collaboration, including interviews and workshops, to understand and address team challenges.
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