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#1: Airbnb's Director of Experience, Katie Dill, tells us why Airbnb uses "stories" to design

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The Experience Team Is Bigger Than the Physical World Experience

Air be and b experience, of course, is bigger than digital. You guys have the physical world experience as well. How do you define a design centric company? We're lucky that we have a design at the heart of this company. Our mission is to have any one belong anywhere,. And i think there's an advantage to having design as part of the company from the geco down.

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