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#1: Airbnb's Director of Experience, Katie Dill, tells us why Airbnb uses "stories" to design

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Design Is a Problem Solving Process

Kity: How do you explain the role of design to people in your business? Kity: It's not just what something looks like, but it's howi works. The way that our design team works is integrated and distributed among the product teams. We focus also on bringing the design team together as one entity.

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