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#1: Airbnb's Director of Experience, Katie Dill, tells us why Airbnb uses "stories" to design

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Airbeamb's Story Board

Arbian be's launch recently strips supercl can you think back to maybe one ofthe first conversations you had with bryan, or really any anyone on your team, or anyone on the business, where you told a story that validated that trips might be interesting to explore. I want to talk about just dovetailing into story telling for a second. No, beam be's been experimenting with things like trips for a long time. As i mentioned, that story board is a really powerful tool when thinking about trips. And it was very revealing to us at that moment, as there's more here. There's more we can be doing to help people feel a sense of belonging when they're

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