Conversational AI in Financial Services with Dave Schreffler & Peter Berbee

1

Introduction

00:00 • 3min

2

Conversational AI

02:49 • 4min

3

Is There a Financial AI Industry?

06:55 • 4min

4

Is There an Awareness of COVID in the Financial Services Industry?

10:59 • 5min

5

Having a Virtual Assistant in Every Channel

16:13 • 3min

6

Is the Virtual Assistant the Next Level of Customer Service?

19:34 • 4min

7

What's the Value of a Voice Interface?

24:00 • 2min

8

Fsi

26:19 • 2min

9

Bank Assist Is a Prebuilt 200 Things That I Don't Want to Do.

28:48 • 4min

10

What's the Difference Between Government and Government?

32:59 • 5min

11

The Financial Services Industry Isn't Just Banking, Right?

38:08 • 2min

12

Is It a Heavy Lift to Have a Virtual Assistant?

39:38 • 2min

13

Using the Same Training Set in the Large Language Models

41:18 • 2min

14

Is There a Virtual System for Credit Unions?

43:12 • 3min

15

Use Cases in Wealth Management Firms

45:52 • 3min

16

Is There a Gem in the Collections Industry?

48:34 • 4min

17

Using Large Language Models for Virtual Assistants in a Virtual Environment.

52:55 • 6min