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Conversational AI in Financial Services with Dave Schreffler & Peter Berbee
VUX World
Is There an Awareness of COVID in the Financial Services Industry?
There's all manner of use cases that has been then not tying it back to what Peter was saying. It surfaced a lot of needs that where conversation I could help in every aspect of the bank, or insurance company, etc. The kind of questions that we used to have to field when we're talking about Alexa was, why do I need Alexa? But now there's more awareness if you say mid tier FSI companies have been involved with you. And so, I think that companies have beeninvolved which means inherently that there's a more awareness there. You've got to make sure that your assistant can answer the basic questions as well as hard-to-answer ones.
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