431: How to use Jobs-to-be-Done rankings

Global Product Management Talk is pleased to bring you the next episode of... Product Mastery Now with host Chad McAllister, PhD. The podcast is all about helping people involved in innovation and managing products become more successful, grow their careers, and STANDOUT from their peers. About the Episode:  We have talked a few times about Jobs-to-be-Done in past episodes. It is a customer discovery tool for uncovering the unmet needs of customers—the tasks they want to complete or objectives they want to achieve. When using this approach, we may find the customer has multiple Jobs-to-be-Done and each job has a variety of attributes. We then need to know what is most important to tackle first. Our guest has an approach for ranking and valuing jobs to be done. His name is Doug Stone. He is an expert at leading human-centric innovation and product design projects. His work has informed over $1 billion in revenue growth for Fortune 100 companies. He has a Masters of Product Design and Development from Northwestern University and teaches Innovation Strategy internationally.