Your Brain at Work

De-Escalation: The Most Essential Management Skill of 2021

Aug 2, 2021

42:43

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Highlights

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Episode notes

The Third Habit of Brain Power in Law Enforcement

03:44

Do You Think the Dascalation Is in the Social Rund?

04:56

The Critical Cognitive Mechanisms in Conflict

04:15

Introduction

3min

What We Learned From the Work of Milo

3min

Is Covid Increasing Anxiety?

2min

What Kind of Training Do You Need in Public Safety?

2min

Workplace Violence

3min

How Can We Follow Up With Our Employees?

3min

Pandemics, What Do You Think About It?

4min

The Critical Cognitive Mechanisms in Conflict

4min

What's the First Step in Descalation?

3min

10.

Do You Think the Dascalation Is in the Social Rund?

5min

11.

The Newrer Science of Descalation

1min

12.

The Third Habit of Brain Power in Law Enforcement

4min

13.

The Impact of Simulations on Cognitive Load Capacity

2min

14.

Your Brain at Work Is Produced by the Neuro Leadership Institute

2min

In Season 3 of Your Brain at Work Live, we debuted with an episode on de-escalation, featuring Joe Smarro of the Emmy-nominated HBO documentary “Ernie and Joe, Crisis Cops.” At this point in Season 5, as the world attempts to reopen and we’re constantly bombarded with images and videos of situations that need to be de-escalated -- think about airlines, as one starting place -- we wanted to revisit the topic. This time, we discuss the neuroscience of de-escalation, and day-to-day strategies for bringing down the boil on a situation, with in-house experts Dr. Joy VerPlanck (Senior Insight Strategist, NLI), Dr. David Rock (CEO & Co-Founder, NLI), and Brian Uridge (Deputy Director Division of Public Safety & Security, University of Michigan Medicine).