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De-Escalation: The Most Essential Management Skill of 2021
Your Brain at Work
Workplace Violence
Work place violence is especially in danger of becoming just part of the job. People are much more concerned about their anxiety versus actual risk. In order to reduce that anxiety, though, we have to think differently about how we approach every situation. How can we make that compassionate contact with a patient or a visitor?
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highlights
Listen to the best highlights from the podcasts you love and dive into the full episode