
De-Escalation: The Most Essential Management Skill of 2021
Your Brain at Work
00:00
Pandemics, What Do You Think About It?
Companies and other types of organizations get wrong about descalation. Deescalation is lowering the threat response that people are experiencing at work. It's moving from a state of high tension to a reduced state, says David Perry. People who are angry about wearing a mask should be given d escalation training.
Transcript
Play full episode