De-Escalation: The Most Essential Management Skill of 2021
Your Brain at Work
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The Impact of Simulations on Cognitive Load Capacity
The pre frontal cortex, which is the seat of self control and good thinking, really reduces its capacity at level two threat. So what you gont to do is teach folks to as soon as they see the start of conflict, like work really hard on yourself and other people to keep it calm. But it's a lot about the first few moments, i think, ore a really key. Joy, some closing comments before brian, joy, closing comments from you on our de escalation project. This has been your big pet project, and we appreciate you so much bringing this to us as well. Thank you.
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