

Optimize your Feedback Conversations (TEACH ep. 1)
Dec 16, 2021
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Episode notes
Admitting A Teaching Mistake Helped The Team
- Calvin described admitting a mistaken heart sound on rounds and telling the team the next day that he was wrong.
- Team members thanked him and felt permission to be imperfect, transforming the learning culture.
Make Feedback A Dialogue
- Treat feedback as a two-way dialogue rather than a one-way delivery to build an educational alliance.
- Invite learners to participate so they internalize motivation to improve rather than comply.
Set Goals Upfront
- At the start of any supervisory relationship, ask learners about their learning goals to build trust quickly.
- Use a brief goal-setting conversation so learners see feedback as support, not judgment.