The Curbsiders Internal Medicine Podcast

Optimize your Feedback Conversations (TEACH ep. 1)

Dec 16, 2021
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ANECDOTE

Admitting A Teaching Mistake Helped The Team

  • Calvin described admitting a mistaken heart sound on rounds and telling the team the next day that he was wrong.
  • Team members thanked him and felt permission to be imperfect, transforming the learning culture.
ADVICE

Make Feedback A Dialogue

  • Treat feedback as a two-way dialogue rather than a one-way delivery to build an educational alliance.
  • Invite learners to participate so they internalize motivation to improve rather than comply.
ADVICE

Set Goals Upfront

  • At the start of any supervisory relationship, ask learners about their learning goals to build trust quickly.
  • Use a brief goal-setting conversation so learners see feedback as support, not judgment.
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