SaaS Interviews with CEOs, Startups, Founders

How I Helped Rippling Hire Their First 5 CSM's after $45m Series A, and lessons from Gorgias, other SaaS Brands on building CSM teams

May 25, 2023
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Chapters
Transcript
1
Introduction
00:00 • 2min
2
The Importance of Industry Alignment
02:07 • 3min
3
How to Find the Perfect CSM
04:59 • 3min
4
How to Increase Your Response Rates
07:39 • 3min
5
How to Personalize a Company Pitch
10:35 • 2min
6
How to Hire a Good Founder
12:22 • 6min