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How I Helped Rippling Hire Their First 5 CSM's after $45m Series A, and lessons from Gorgias, other SaaS Brands on building CSM teams
SaaS Interviews with CEOs, Startups, Founders
The Importance of Industry Alignment
The value of industry alignment is obvious, if you hire somebody within your industry. For go-to-market roles, it can actually be more important than industry. The ability to build requires a very different skill set than an enterprise customer success motion.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode