Shit You Don't Learn in School

27. Earning the Trust of Your Team

Jun 7, 2021
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ANECDOTE

Calvin's Early Management Experience

  • Calvin's first team lead role was at 25, managing older, more experienced colleagues in an unfamiliar domain.
  • He prioritized learning, listening, and leveraging his data analysis skills to build trust and demonstrate competence.
ANECDOTE

Steph's Experience Leading an Older Team

  • At 24, Steph led a team of 20, many much older and more experienced in publications than herself.
  • Her humility and transparency, asking for help and admitting her limitations, built trust.
ADVICE

Learn Your Team's Jobs

  • Get your hands dirty and learn the jobs of those you manage.
  • This builds empathy, informs hiring decisions, sets KPIs effectively, and increases overall competence.
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