Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25
Introduction
00:00 • 3min
What Kind of Generosity Is Top of the List?
02:36 • 2min
Be Kind, Be Kind and Be Kind
04:16 • 3min
Is There a Red Thread in Your Values?
07:42 • 5min
How to Live Your Day to Day in a Way That Is Not Yet Yet, but You Aspire to Be
13:09 • 2min
How to Create a Culture of Impact
15:04 • 5min
Is Your Culture Taking Up Space?
19:50 • 2min
How Do We Activate and Embed Our Corporate Values?
21:31 • 2min
I Love Our Customers, I Love Them. I Love This Value
23:28 • 5min
Both End Thinking and Paradoxical Thinking
28:54 • 3min
Is It a Customer Experience?
32:20 • 2min
The Importance of Dual Values in Customer Service
33:51 • 4min
How Do You Enable Values in Your Organization?
37:41 • 2min
Activation and Embedding Is in the Practical
40:06 • 2min
Employer Branding Is a Risky Path
41:56 • 4min
The Viral Change Approach to Cultivating a Culture
46:13 • 3min
The Key Success Factor Is Clarity
49:21 • 5min
Building Experiences and Embedding Culture
54:33 • 2min
What's the Journey of the Meeting?
57:01 • 5min
What's the Most Important to You?
01:01:36 • 4min
Getting Data That Can Shape How You Ask Questions
01:05:12 • 4min
What Is the M of the MII?
01:08:44 • 2min
How to Make the Obstacle the Way in Customer Service
01:10:50 • 4min
The Power of Storytelling in Your Organization
01:14:58 • 3min
Culture Brain - Culture Land Podcast Preview
01:17:45 • 4min