THE DEEP DIVE with Aga and Shani: Activate Your Values
CultureLab with Aga Bajer
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Is It a Customer Experience?
The Ritz-Coulton hotel chain gave each employee a budget of, I think, $200. They measured how far a person goes before they drop litter on the ground and that's how often they have a bin. The first sentence that came to my head as you were asking the question was, it's not just a communications effort.
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