What's the Journey of the Meeting?

A lot of answers to what is happening today might be lying in those initial parts of the journey. Every experience that you have during that first day is going to live in imprint on you. When someone fails miserably, right, when they are working on the project and it's the work out and they experience the first major failure, like how do you engage with them during that moment? I think there is so much opportunity for us to design and engineer experiences that are going to embody the culture and values that we want to incculate.