Can't Stop the Growth To the Point: Sage Business Advice from Home Services Legends Pt. 2
Mar 26, 2025
Jonathan Bancroft, a leader passionate about organizational growth, and Kevin Comerford, an advocate for professional development, join the discussion with Chris Yano. They explore how education is the cornerstone of substantial business growth, sharing insights on the impact of hiring educators over trainers. The duo highlights the transformative power of building a learning culture, enabling businesses to scale effectively. With practical advice and engaging stories, they emphasize starting small with training initiatives and promoting collaboration to enhance employee performance.
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University Boosted Massive Growth
- Service Champions grew revenue from $30M to over $120M by starting their university with simple maintenance tech training.
- They hired former school principals to run it, transforming the training into effective adult education.
Hire Educators for Learning Culture
- Hiring professional educators, like former principals, drastically improved adult learning in business training.
- Learning organizations succeed by simplifying training and respecting adult education principles.
Education vs Training Importance
- Training delivers task competence, but education makes adult learners internalize and apply knowledge effectively.
- Proper education ensures employees follow procedures and scripts properly, avoiding failed training.
