Kevin Comerford, the former president of Service Champions Northern California, and Jonathan Bancroft, the former president of Morris-Jenkins, share their wisdom on effective leadership in the home services industry. They discuss the value of cultivating internal talent over outside hires and emphasize the critical role of a strong company culture in setting businesses apart. The conversation also covers the importance of documenting cultural processes and fostering emotional intelligence, providing actionable insights for enhancing team dynamics and customer relationships.

Kevin Comerford, former President of Service Champions, and Jonathan Bancroft, former President of Morris-Jenkins, share invaluable insights on creating a thriving learning culture in home services. They discuss the transformative impact of training academies and the importance of structured education over basic training. The duo emphasizes innovative methods like virtual ride-alongs and fostering a continuous learning mindset to drive growth. Highlighting the need for leadership support in professional development, they explore how a united, educated workforce can elevate organizational success.