To The Point - Home Services Podcast
Sage Business Advice From Home Services Legends Pt. 2
Oct 29, 2024
Kevin Comerford, former President of Service Champions, and Jonathan Bancroft, former President of Morris-Jenkins, share invaluable insights on creating a thriving learning culture in home services. They discuss the transformative impact of training academies and the importance of structured education over basic training. The duo emphasizes innovative methods like virtual ride-alongs and fostering a continuous learning mindset to drive growth. Highlighting the need for leadership support in professional development, they explore how a united, educated workforce can elevate organizational success.
50:17
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Quick takeaways
- Establishing an internal university can drastically enhance business growth by significantly increasing revenue and workforce development.
- Hiring qualified educators shifts the focus from mere training to creating a deeper learning environment, engaging employees effectively.
Deep dives
Transformational Growth Through Education
The establishment of an internal university has significantly propelled business growth, with revenues soaring from approximately $30 million to over $120 million. The emphasis on developing personnel, including technicians earning upwards of $300,000 and salespeople exceeding $600,000, highlights the impact of investing in workforce education. Employees like Steven Gilchrist reflect on how transformative this learning environment is, claiming it changed his life and career trajectory entirely. Starting small and focusing on foundational training has been crucial, allowing the growth of the university alongside the overall business.
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