To The Point - Home Services Podcast

In this episode of To The Point, hosts Chris and Chad sit down with Peter Capuciati (Chairman & CEO of Bluon) and Taylor Distler (VP of Biz Dev) for a no-filter, technician-first conversation on how Bluon is reshaping the HVAC industry.What started as a research-driven mission to create better refrigerants turned into a full-blown tech solution that now serves over 150,000 technicians. From giving techs instant access to wiring diagrams and manuals, to drastically reducing callbacks and increasing billable hours, Bluon is more than an app—it's a tool for empowering the future of HVAC.If you're an HVAC owner, tech, or operator looking for practical ways to reduce burnout, increase profits, and retain your best people—this one's for you.🔥 Key Takeaways:[01:06:04] Why Bluon was born out of frustration with inaccessible data[01:07:00] How Peter went from physicist to HVAC disruptor[01:08:00] The evolution from refrigerant R&D to technician empowerment[01:10:00] Why HVAC techs were being "left blind" and how Bluon fixed it[01:14:00] Business use cases: time savings, fewer callbacks, and tech retention[01:15:00] How contractors are using Bluon as a recruiting advantage📲 Resources & Mentions:Learn more about Bluon: https://www.bluon.comWant to sponsor the show? Reach out to us!Special shoutout to Logan Marshall for connecting the dots📢 Enjoyed the episode?Smash that Like button, drop a comment with your biggest takeaway, and don’t forget to Subscribe to the channel for more real talk with industry leaders.Thank you to our Sponsors!Rilla: https://www.rilla.com/tothepointChiirp: https://chiirp.com/Contractor Commerce: https://www.contractorcommerce.com/ryno/Bluon: https://www.bluon.com/get-demo?referral_code=ToThePointAvoca.ai: https://www.getavoca.ai/partners/ryno?utm_source=partner&utm_campaign=ryno&utm_medium=podcast💬 Got thoughts or questions? We read every comment—drop yours below!📩 Subscribe to our newsletter for behind-the-scenes and bonus content.🚀 No. Zero. Days.

🚀 In this power-packed episode of To The Point Home Services Podcast, Chris, Chad and Mike sit down with long-time friend and automation pioneer Tersh Blissett to unpack the real-world impact of AI and automation for contractors. From building a remote HVAC company before it was trendy, to launching multiple businesses focused on solving pain points with automation, Tersh shares practical insights every service business owner should hear. You’ll learn the difference between AI and automation, what tools actually work, and how you can start streamlining your operations today. 🔧 Whether you're a contractor trying to cut down on repetitive tasks, looking to empower your CSRs, or curious about AI agents and how they’re reshaping the trades—this one’s for you. 🔑 Key Topics Covered:Why Tersh built his companies without traditional infrastructure (storage units as warehouses?!)The origins of his obsession with automationThe difference between AI vs. Automation and why contractors confuse themHow to turn monotonous work into automated processesTools Tersh uses daily (ChatGPT, Trello, Slack, Manas.io, and more)How AI agents (like swarm agents) can do the work of a full content teamTraining and empowering employees—not replacing them—with AIHow to evaluate your P&L using AIUsing Slack GPTs and wearable tech like Limitless.ai & Plod for real-time productivity boostsWhy em dashes are the telltale sign of AI-generated content 😅And of course... dad jokes 🤣 ⏱️ Timecodes:00:00 – Intro + Tersh’s return since 202001:35 – Chris gets real about his “proportionate” face 😆07:00 – Dad jokes segment (you don’t want to miss “a reptile dysfunction”)09:55 – Tersh’s journey into trades & automation13:10 – The “Optimize > Automate > Delegate” framework17:40 – Explaining AI vs. Automation22:00 – Real-life examples of automations in ServiceTitan & Slack28:00 – Should AI replace employees? (Spoiler: no, but it’ll make them better)34:20 – Most common automations Tersh installs in businesses37:10 – Zapier explained for contractors39:00 – Using ChatGPT to manage email42:00 – AI + relationships: how it helps Tersh communicate better with his wife 😂44:00 – Tersh’s favorite AI tools: Manas.io, ChatGPT, Perplexity, Claude47:00 – Custom GPTs for social media, HR policies, & business analysis50:00 – AI-generated business valuations & financial reviews51:08 – Final thoughts on using AI to work smarter, not harder 🔗 Resources Mentioned:Tersh’s Podcast: Service Business Mastery – https://www.servicebusinessmastery.comTersh’s Company: Trade Automation Pros – https://tradeautomationpros.com 👊 Connect with Us:👉 Don’t forget to LIKE, COMMENT, and SUBSCRIBE for more no-BS conversations that actually help you grow your business.💬 Drop your thoughts or questions in the comments — we read them all.🔔 Hit the bell so you never miss an episode.📩 Want more tools & tips like this delivered to your inbox? Subscribe to our newsletter. 🛠️ No. Zero. Days. Let’s go! #HomeServices #ContractorPodcast #AIforContractors #Automation #TershBlissett #ServiceTitan #ToThePoint #HVACbusiness #AItools #Zapier #HomeServicePros #TradeAutomationPros #DadJokes #Entrepreneurship

🔧 Built for Olympians. Adapted for Guys Who Move the World.If your back’s stiff, your shoulder clicks, or your knees feel older than you are—this episode’s a wake-up call.Former U.S. National Gymnastics Coach Christopher Sommer spent decades building Olympians. Now he’s training the hardest-working men and women in America—trades pros, service techs, and business owners who can’t afford to break down.You show up for the job. You carry the load at work, lead your team, and still go home with enough left to be there for your family.But when your back tightens up, your shoulder goes out, or your energy fades, everything suffers—your business, your people, your peace of mind.This isn’t about getting fit. It’s about getting free. Staying strong enough to keep showing up where it matters most—without pain holding you back. 🔑 Key Takeaways:The power of playing the long game: thinking in 3–5 year blocks, not 3–5 months"No brain, no gain": why smart training beats “no pain, no gain” every timeWhy talent alone isn’t enough — and why most naturally gifted athletes failHow elite-level discipline and systems translate to business leadershipHow to hire, coach, and lead high-performers (and why most people aren't built to be entrepreneurs)Building character, not just champions — why the long game is always about people 🕒 Timecodes:00:00 – Intro & how Chris met Coach Sommer02:00 – Coach Sommer’s background: 40 years of gymnastics excellence05:15 – From athletes to business: mindset shifts that matter09:00 – The problem with 3–5 month thinking12:30 – What makes an elite performer: talent vs. grit17:30 – GymnasticBodies: building strength for everyone20:00 – How Coach helped SEAL Team 6 and NFL/NHL pros recover24:00 – “No brain, no gain” — redefining performance30:00 – Lessons in leadership & managing high-level talent35:00 – Steve Jobs, Saban, and high-achiever psychology42:00 – The truth about scaling, mediocrity, and maintaining excellence49:00 – Premium pricing for premium service — no shortcuts53:00 – Coaches need coaches: how to stay accountable58:00 – Final thoughts & lessons for business owners 🔗 Resources & Mentions:GymnasticBodies: https://www.gymnasticbodies.comCoach Sommer on Tim Ferriss Podcast (200+ million downloads) - https://www.youtube.com/watch?v=yRFEb8KJC2ISports Illustrated profile on Coach Sommer - https://www.si.com/everyday-athlete/stories/the-brutal-truth-about-building-elite-athletes-lessons-from-gymnastics-coach-chris-sommer-01jtdv06te4d 📢 CALL TO ACTION✅ Try the 7-day Premium Trial of GymnasticBodies for free✅ Restore mobility, eliminate joint pain, and feel younger—no gym needed✅ Same system that rebuilt broken-down athletes—now built for you  ⭐️ Thank you to our Sponsors! Rilla: https://www.rilla.com/tothepointChiirp: https://chiirp.com/Contractor Commerce: https://www.contractorcommerce.com/ryno/Bluon: https://www.bluon.com/get-demo?referral_code=ToThePointAvoca.ai: https://www.getavoca.ai/partners/ryno?utm_source=partner&utm_campaign=ryno&utm_medium=podcast  Thanks for tuning in — and as always, No. Zero. Days. #Gymnastics #HomeServices #Leadership #Podcast #ChrisSommer #ToThePointPodcast #BusinessDiscipline #Entrepreneurship #HighPerformance #ChrisYano

Chris Crew, President of Blue Collar Success Group, shares his impressive journey from dropping out of school to building a $30M electrical service company. He discusses crucial lessons in scaling businesses, emphasizing that operational breakdowns often stall growth. Chris advocates for cohesive sales and operations, reveals the pitfalls of incorrect pricing, and stresses the importance of tailored training for team development. With insights on combatting 'shiny object syndrome' and implementing effective tools, his advice is invaluable for contractors at any revenue level.

In this engaging podcast episode, NFL legend Terry Bradshaw shares captivating stories and insights from his illustrious career and life beyond football. He delves into his philosophy on resilience, recounting how he overcame setbacks from his early days in the NFL to personal challenges. Bradshaw also touches upon his unique experiences as a car salesman and fishing guide during his off-seasons in the NFL, revealing his sales approach and the significant differences in player salaries and endorsements then versus now.A significant portion of the discussion revolves around his tumultuous relationship with his Steelers coach, Chuck Noll, and how their clashing personalities ultimately shaped him. He emphasizes the importance of teamwork built on love and understanding, even with diverse personalities and egos, drawing parallels between his championship Steelers teams and business environments. Bradshaw shares his "process" for his horse business, prioritizing employee well-being and a positive work atmosphere. He also offers his perspective on the ongoing debate of talent versus process in team management, referencing Nick Saban's coaching philosophy and Jimmy Johnson's approach to superstars. The episode concludes with Bradshaw discussing current NFL topics, including Jerry Jones's role as Cowboys general manager and his thoughts on various NFL coaches.Timecodes:00:00 - 07:37 Introduction & Personal Anecdotes  07:38 - 13:52 Defining Resilience  13:53 - 22:13 The 1974 Benching & Coach Noll  22:14 - 26:40 Team Dynamics & Leadership26:40 - 31:19 Early NFL Earnings & Off-Season Jobs31:19 - 36:39 Sales Philosophy 36:39 - 44:58 Talent vs. Process in Management 44:58 - 47:28 Employee Relations & Values 48:07 - 51:59 Dallas Cowboys & Jerry Jones 52:00 - 57:22 Favorite Coaches & Final Thoughts Thank you to our Sponsors!Rilla: https://www.rilla.com/tothepointChiirp: https://chiirp.com/Contractor Commerce: https://www.contractorcommerce.com/ryno/Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint

In this episode of To The Point Home Services, we sit down with Daryl Bingham, President of Parker & Sons, to unpack the transformative power of trust, accountability, and people development in the trades. With decades of leadership experience, Daryl shares how intentional culture-building leads to higher-performing teams and sustainable growth. 🔑 Key Takeaways:Why trust is the foundation of a high-performing culture.The three leadership buckets: visionary, relational, and operational—and how great leaders leverage all three.Why accountability isn’t punitive, but a form of support.How to develop your people through coaching, feedback, and belief.Daryl’s career journey from technician to VP, and the mentors that shaped his path.Actionable strategies for training field leaders, creating safe environments, and multiplying leadership capacity. ⏱️ Timecodes:00:00 – Intro to Daryl Bingham02:45 – Daryl's early career and lessons from the field06:20 – Defining accountability as support09:50 – The three leadership buckets explained13:15 – Why people don't do what they're supposed to16:40 – Culture-building at Service Champions20:30 – Training field leaders effectively25:10 – Creating psychological safety29:45 – The cost of poor leadership33:00 – From technician to organizational leader37:20 – How to grow people through belief and coaching41:50 – Final thoughts and leadership wisdom 📚 Resources & Mentions:The Path Less Traveled Newsletter: https://thepathlesstraveled.beehiiv.comBook mentioned: The Speed of Trust by Stephen M. R. CoveyConnect with Daryl Bingham on LinkedIn: https://www.linkedin.com/in/daryl-bingham-0b44aa36/ ⭐️ A Special Thank You to Our SponsorsRilla: https://www.rilla.com/tothepointChiirp: https://chiirp.com/Contractor Commerce: https://www.contractorcommerce.com/ryno/Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint 📣 Enjoyed the episode?Don’t forget to like, comment, and subscribe for more conversations with top leaders in the home services industry. Got a takeaway or question? Drop it in the comments—we’d love to hear from you!

In this episode, we sit down with Keegan Hodges, co-founder of Best Home Services and now Chairman of Garage Door Partners. Keegan shares his incredible journey from working in his family’s electrical company to building one of the largest residential garage door businesses in the country. He dives into the risks he took, lessons learned from mentors like Jamie DiDominico, and how he’s transitioned skills from HVAC to the garage space. It’s a must-listen for anyone scaling a home services company. 🔥 What You’ll Learn:• The origin story of Best Home Services (and how credit cards helped start it!)• How mentorship shaped Keegan’s business strategies• Private equity partnerships: risks, rewards, and lessons• Why “implementation” trumps information• The mindset behind greenfield vs acquisition growth strategies• What Keegan would do differently in sales culture and customer experience• The power of delayed gratification and execution speed 📚 Resources & Mentions:• Nexstar Network: https://www.nexstarnetwork.com/• CEO Warrior (Mike Agugliaro): https://ceowarrior.com/• Tommy Mello & A1 Garage: https://a1garage.com/• RYNOx Events: https://rynoss.com/ 📍 Timecodes:00:00 – Intro banter + dad jokes04:00 – Meet Keegan Hodges + Best Home Services background10:00 – How marketing and risk propelled growth17:00 – Traits of successful entrepreneurs22:00 – Implementation vs Perfection29:00 – Sales culture & putting the customer first33:00 – Lessons from private equity and transitioning to Garage Door Partners36:00 – Building a business for longevity, not the quick win40:00 – Acquisition vs Greenfield45:00 – What Keegan looks for in a tuck-in acquisition50:00 – Old-school operations and what still works58:00 – Final takeaways & wrap-up ⭐️ Thank you to our Sponsors! Rilla: https://www.rilla.com/tothepointChiirp: https://chiirp.com/Contractor Commerce: https://www.contractorcommerce.com/ryno/Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint 🙌 Enjoyed the Episode?Help us spread the word!✅ Like✅ Comment – Tell us your favorite takeaway!✅ Subscribe for weekly episodes with industry leaders✅ Share with fellow home service pros 🔔 Don’t forget to hit the bell so you never miss an episode. 🎙️ Listen to more episodes: https://tothepointpodcast.com/ 

In this inspiring episode of To The Point Home Services, hosts Chris and Chad welcome a true powerhouse in franchising, leadership, and entrepreneurial grit—Jeff Dudan. From humble beginnings as a student-athlete to founding a nationwide restoration business and leading HomeFront Brands, Jeff shares a journey that’s as tactical as it is motivating. Learn how Jeff went from coaching youth sports to mentoring business owners, all while balancing purpose, people, and performance. Whether you’re in franchising, home services, or simply passionate about building something meaningful, Jeff drops decades worth of actionable insight. 💬 Key Topics Discussed:Jeff's journey from athlete to franchise mogulBuilding and exiting AdvantaCleanWhy he started HomeFront Brands and his mission to empower franchiseesWhat makes or breaks a franchise modelThe importance of discernment, discipline, and doing the workReal stories of transformation, tragedy, and triumph in businessThe Undercover Boss experience and its lasting impactTraining leaders and franchisees for long-term success 📚 Resources & Mentions:Jeff’s book “Discernment: The Business Athlete's Regimen for a Great Life through Better Decisions” → https://tr.ee/Once7GJeff’s podcast → On the Homefront with Jeff DudanLearn more about Homefront Brands - https://homefrontbrands.com/Connect with Jeff on LinkedIn → https://www.linkedin.com/in/jeffdudan/I Am Leader Book set - https://tr.ee/0LBrXB 🕒 Timecodes:00:00 – Welcome + Dad Jokes03:00 – Introducing Jeff Dudan: The Best Intro Ever08:00 – From Athlete to Entrepreneur12:00 – The Power of Grit and Rebuilding After Disaster18:30 – Why Jeff Started HomeFront Brands21:00 – What Makes a Franchise Work (or Fail)26:00 – Servant Leadership & Supporting Franchisees30:00 – Balancing Risk, Scale & Passion Projects37:00 – Coaching Kids vs. Coaching Entrepreneurs42:00 – Lessons from Undercover Boss46:00 – Handling Tragedy and Real Life in Business50:00 – Creating Systems for Growth54:00 – Chris & Chad’s Reflections + Final Thoughts 💡 Want more like this?✅ Subscribe for more no-BS conversations with the best in home services.👍 Like if Jeff's story inspired you.💬 Drop a comment sharing your biggest takeaway or franchise lesson.🔗 Share this episode with a business partner or future franchise owner. ⭐️ Special thanks to our SponsorsRilla: https://www.rilla.com/tothepointChiirp: https://chiirp.com/Contractor Commerce: https://www.contractorcommerce.com/ryno/Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint Follow Us on Social:Instagram: @to_the_point_podcastFacebook: https://www.facebook.com/ToThePointHomeServicesPodcast #Franchising #Entrepreneurship #HomeServices #Leadership #ToThePoint #JeffDudan #HomeFrontBrands #Podcast

In this quick-hitting micro episode, Chris Yano checks in mid-year to help you refocus, realign, and recommit. Are you following through on the plans you made earlier this year—or have they slipped? Chris covers how to get gritty, evaluate your brand message, embrace AI booking agents, and boost CSR performance. He shares lessons from the field, tips for the slower season, and a reminder that it's okay to reset your goals—just don’t stall out.Topics include:Accountability check-in for mid-year goalsThe power of brand story (shoutout to Dan Antonelli & Prolific Brand Design)Real-world impact of AI booking agentsCSR coaching and performance pay contestsWhen and how to reset your revenue goalsGetting gritty and preparing for Q3/Q4If you're in the home services industry and want to finish strong this year, this episode is for you.⏱ TIMECODES 00:00 – Intro: A no-fluff RYNO micro-dose 00:18 – The theme: Grit, growth, and getting after it 00:51 – Mid-year check-in: Are you following through? 01:34 – Don't be a show pony – execute on your plans 01:53 – Branding shoutout to Dan Antonelli + Goettl's story 02:46 – Is your team living your brand internally? 03:07 – Shoutout: Prolific Brand Design + Redbird Roofing 03:53 – Rebrand = Rebirth (start thinking about 2026 now) 04:39 – Peer group wisdom: AI booking agents outperforming CSRs 05:13 – CSR efficiency and cost vs. AI 06:13 – Call center performance pay and contests 07:03 – CSR training: prepping for chaos & opportunity 07:20 – Traxion Coaching Program shoutout 08:21 – Don’t fear a reset: Adjust goals when necessary 09:05 – Redbird Roofing realignment example 09:36 – Get gritty while it’s busy—prepare for the slowdown 10:12 – Explore our archive or request a topic 10:44 – Leave us a review! It matters 🙌 10:58 – Final thoughts: “No zero days”🎧 More training and resources available at rynoss.com 📩 Want us to cover a topic? Let us know. 🗣 Leave a review — we appreciate you!

Chris Hoffmann, CEO of Hoffmann Brothers, shares his journey scaling a home services empire while integrating military leadership skills. He discusses strategies for navigating competitive markets, emphasizing the significance of effective communication and team alignment. Hoffmann reveals the importance of dynamic pricing that reflects customer perception and smart bundling to enhance value. He also highlights operational efficiency during peak seasons by investing in training and building flexible teams. Tune in for insightful tips to maximize revenue this year!