To The Point - Home Services Podcast

Will Staton, owner of Staton Heating, Cooling & Plumbing, shares his inspiring journey from addiction recovery to leading a $17M multi-trade company. He reveals how personal loss at a young age shaped his resilience and leadership style. The conversation dives into the challenges of adding HVAC services, operational missteps, and the importance of cultural fit in hiring. Will emphasizes the need for accountability and effective KPIs to drive growth, with ambitious goals of reaching $24M in revenue while reflecting on the emotional impact of his past.

Hey all! This week we are taking time to reflect and set our goals! We hope you are doing the same! We will be back next week.

This enlightening discussion dives into the art of goal accomplishment versus mere goal setting. Discover the power of writing down your ambitions, backed by a Harvard study. Learn five essential rules for turning plans into reality, including how to build automatic habits through cues and rewards. The conversation also covers common pitfalls to avoid and stresses the importance of categorizing goals into personal, business, health, and spiritual domains. Plus, find out how to celebrate milestones and engage accountability partners to turbocharge your success!

Ken Goodrich, a veteran in home services, emphasizes the transformative power of leadership in changing lives. Ishmael Valdez discusses transitioning from an employee mindset to a CEO mentality, highlighting the importance of accountability in leadership. Other standout moments include insights on navigating tough markets and the crucial role of effective communication in shaping company culture. The conversation also touches on resilience, defining it as pushing forward despite setbacks and the necessity of peer support for personal and professional growth.

Alyssa Rogers, Vice President of Rogers Heating & Cooling, shares her inspiring journey of scaling the family-run HVAC business from $600K to $10M in a small town. She discusses turning down a lucrative private equity offer to pursue an ambitious $100M vision. Alyssa reveals innovative grassroots marketing strategies, the importance of community connections, and the challenges of balancing a thriving business with personal sacrifices, including living above their office. This compelling conversation empowers small-town entrepreneurs to chase big dreams.

In this insightful discussion, Anna Yano, co-founder of RYNO Strategic Solutions, shares her experience navigating the tricky waters of private equity and company integration. She reveals the challenges of cultural shifts and the emotional toll of leadership changes post-sale. Anna emphasizes the importance of operational efficiency, particularly with AI, and highlights key lessons for founders about contractual protections in partnerships. With a focus on rebuilding and accountability, she provides actionable insights for anyone facing organizational change.

Tony Patino, President of Abacus Plumbing, Air Conditioning & Electrical, shares his remarkable journey from retail to leading a $100M company. He discusses earning trust from seasoned technicians by prioritizing their needs and simplifying operations with technology like ServiceTitan. Tony details the strategic launch of new verticals such as water treatment and generators, emphasizing the importance of mentorship and learning from industry leaders. He also highlights how a unified VIP membership transformed sales across multiple trades, showcasing practical insights for aspiring leaders.

Ty Wickstrom, President of Wickstrom Plumbing, Heating & Cooling, shares his inspiring journey from accountant to business leader after his mother's passing. He discusses turning a $1M company into an $11M powerhouse by focusing on sales processes, recruiting, and cultivating a strong company culture. Ty reveals how a major turnover became a transformative moment and emphasizes the importance of leveraging technology like ServiceTitan for efficiency. He also outlines future growth plans, including tech training and preserving his mother's legacy through leadership.

In this episode of To The Point Home Services Podcast, hosts Chris and Chad sit down with Cameron Bawden, the entrepreneur behind multiple 8- and 9-figure exits including Green Mango Pest Control, Black Hat Security, and Agave Auto Glass. Cam shares his incredible journey from knocking doors to selling five companies for over $100M—while redefining what premium means in the home service industry.🎯 Episode Highlights00:00 – Intro & Background: Chris and Cameron share mutual connections and stories that led to this long-awaited interview.02:00 – The Green Mango Origin: How a door-to-door pest control startup became a household name in Arizona.05:00 – From Door Knocking to Dominating: Cam’s transition from traditional door sales to influencer and radio marketing.10:00 – Lessons from Losing $4M: The mindset and resilience it took to rebuild and thrive after major setbacks.14:00 – Systems & Processes: Why scaling is impossible without processes—and how Cam mastered them.20:00 – The Power of Partnerships: How choosing the right business partner is like drafting an all-star team.26:00 – Branding That Sells: The story behind Green Mango’s flat-black trucks, premium uniforms, and elevated customer experience.34:00 – Leadership & Accountability: Why culture starts with the leader and how high standards attract A-players.42:00 – Marketing Evolution: From Johnjay & Rich shoutouts to influencer marketing before it was mainstream.50:00 – The 1% Club: Cam’s passion project helping entrepreneurs break ceilings and scale smarter.01:00:00 – Key Takeaways: Grit, growth, and the value of mentorship in the home services game.🔗 Resources & MentionsCameron Bawden: Instagram | The 1% ClubGreen Mango Pest Control: greenmangopest.comRyno Strategic Solutions: rynoss.comTo The Point Home Services Podcast: Apple Podcasts | SpotifyThank you to our Sponsors!Rilla: https://www.rilla.com/tothepointChiirp: https://chiirp.com/Contractor Commerce: https://www.contractorcommerce.com/ryno/Bluon: https://www.bluon.com/get-demo?referral_code=ToThePointAvoca.ai: https://avoca.ai/r/tothepoint💬 Join the ConversationWhat was your biggest takeaway from Cam’s story? Have you taken a big business risk that paid off? Share your thoughts in the comments!🚀 Stay ConnectedIf you enjoyed this episode:✅ Subscribe to To The Point Home Services Podcast👍 Like this video and drop a comment🔔 Turn on notifications for new episodes every week📢 Share this episode with someone building their home service business

In this insightful discussion, Taylor Hulett, Director of Training & Development at RYNO Strategic Solutions, unpacks how AI is reshaping local search for contractors. He shares innovative findings from the RYNO Innovation Lab, revealing how ChatGPT influences search visibility. Taylor emphasizes the importance of off-site reputation, and effective strategies for smaller contractors to compete with industry giants. His predictions for AI marketing's future include potential paid placements and the need for contractors to embrace conversational content for success.