To The Point - Home Services Podcast TTP Micro Episode: Decrease Callbacks, Increase Billable Hours, Retain Techs
In this episode of To The Point, hosts Chris and Chad sit down with Peter Capuciati (Chairman & CEO of Bluon) and Taylor Distler (VP of Biz Dev) for a no-filter, technician-first conversation on how Bluon is reshaping the HVAC industry.
What started as a research-driven mission to create better refrigerants turned into a full-blown tech solution that now serves over 150,000 technicians. From giving techs instant access to wiring diagrams and manuals, to drastically reducing callbacks and increasing billable hours, Bluon is more than an app—it's a tool for empowering the future of HVAC.
If you're an HVAC owner, tech, or operator looking for practical ways to reduce burnout, increase profits, and retain your best people—this one's for you.
🔥 Key Takeaways:
[01:06:04] Why Bluon was born out of frustration with inaccessible data
[01:07:00] How Peter went from physicist to HVAC disruptor
[01:08:00] The evolution from refrigerant R&D to technician empowerment
[01:10:00] Why HVAC techs were being "left blind" and how Bluon fixed it
[01:14:00] Business use cases: time savings, fewer callbacks, and tech retention
[01:15:00] How contractors are using Bluon as a recruiting advantage
📲 Resources & Mentions:
Learn more about Bluon: https://www.bluon.com
Want to sponsor the show? Reach out to us!
Special shoutout to Logan Marshall for connecting the dots
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Thank you to our Sponsors!
Rilla: https://www.rilla.com/tothepoint
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Contractor Commerce: https://www.contractorcommerce.com/ryno/
Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint
Avoca.ai: https://www.getavoca.ai/partners/ryno?utm_source=partner&utm_campaign=ryno&utm_medium=podcast
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