To The Point - Home Services Podcast Blue Collar Success with a Masterclass in Operational Excellence
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Jul 8, 2025 Chris Crew, President of Blue Collar Success Group, shares his impressive journey from dropping out of school to building a $30M electrical service company. He discusses crucial lessons in scaling businesses, emphasizing that operational breakdowns often stall growth. Chris advocates for cohesive sales and operations, reveals the pitfalls of incorrect pricing, and stresses the importance of tailored training for team development. With insights on combatting 'shiny object syndrome' and implementing effective tools, his advice is invaluable for contractors at any revenue level.
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Chris Crew's Journey to Success
- Chris Crew dropped out of school in 10th grade and started working as an electrician.
- He built his electrical business from $3M to a $30M run rate in about 3.5 years and later became a coach.
Marketing Misconceptions Post-Pandemic
- Many contractors falsely believe marketing was mastered during the pandemic due to easy leads.
- Turning off marketing now is often fatal; funds should be redirected instead.
Root Causes of Business Failure
- Most business failures come from improper pricing and poor sales systems.
- Sales process isn't just techs closing; it's the culture and customer experience.