In this high-impact episode, Chris Yano and Chad Peterman sit down with Chris Crew, President of Blue Collar Success Group, for a masterclass in operational excellence, scalable leadership, and real-world sales strategy in the trades. With over two decades of experience—from quitting school in 10th grade to building and selling a $30M electrical service company—Chris shares battle-tested lessons that every contractor, coach, and operator can learn from.
✅ Whether you're running one truck or pushing $30M+ in revenue, Chris’s advice is practical, scalable, and immediately applicable.
🧠 WHAT YOU’LL LEARN:
- How Chris Crew scaled his electrical company from $3M to $30M in under 4 years 📈
- Why operational breakdowns—not external factors—are usually what stall growth 🔧
- The importance of pricing correctly (and how most businesses get this wrong) 💰
- Why sales and operations need to be best friends, not bitter rivals 🤝
- How to segment training for maximum team development 📚
- Why “shiny object syndrome” kills momentum and how to implement tools like Rilla and PeakZ the right way 🛠️
- The truth about year-round training—especially during the busy season 🔄
⏱️ TIMECODES:
00:01:35 – Introductions & Blue Collar roots
00:07:15 – Chris’s journey: from dropping out to $30M electrical business
00:14:06 – Sales + ops: why Chris combines both and how it creates synergy
00:15:29 – What contractors are getting wrong right now
00:18:07 – Coaching tiers: why BCSG isn’t “one-size-fits-all”
00:19:11 – Most common problems contractors don’t know they have
00:25:16 – “Small hinges swing large doors”: operational accountability
00:27:04 – Growth timeline: $3M to $30M in under 4 years
00:31:09 – Year-round training: why summer is the BEST time to train
00:35:11 – Roleplaying, segmented training, and building elite teams
00:42:14 – How AI tools fail without full adoption
00:45:13 – Tech overload: how to avoid half-baked integrations
00:49:50 – Training managers on new tech: the missing step
📬 STAY CONNECTED:
⭐️ Thank you to our Sponsors!
Rilla: https://www.rilla.com/tothepoint
Chiirp: https://chiirp.com/
Contractor Commerce: https://www.contractorcommerce.com/ryno/
Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint
Avoca.ai: https://www.getavoca.ai/partners/ryno?utm_source=partner&utm_campaign=ryno&utm_medium=podcast
📣 CALL TO ACTION
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#ChrisCrew #BlueCollarSuccess #HVACPodcast #HomeServices #ContractorTraining #SalesAndOperations #ToThePointPodcast
