Jonathan Bancroft

Kevin Comerford, the former president of Service Champions Northern California, and Jonathan Bancroft, the former president of Morris-Jenkins, share their wisdom on effective leadership in the home services industry. They discuss the value of cultivating internal talent over outside hires and emphasize the critical role of a strong company culture in setting businesses apart. The conversation also covers the importance of documenting cultural processes and fostering emotional intelligence, providing actionable insights for enhancing team dynamics and customer relationships.

Industry titans Paul Kelly and Jonathan Bancroft share wisdom on customer-centric approach, leadership training, achievable growth goals, and avoiding contractor mistakes. Topics include building successful businesses, the value of training programs, and celebrating small wins for continuous improvement.

Kevin Comerford, Founder of Service Champions, and Jonathan Bancroft, President of Morris-Jenkins, dive into solving the skilled labor shortage in home services. They discuss their innovative internal training academies that transform technicians into managers. The duo highlights the importance of continuous development, team dynamics, and structured educational frameworks. With insights on overcoming organizational conflicts and using KPIs for accountability, this conversation is a treasure trove for anyone in the home service industry looking to scale and enhance workforce capabilities.

Join Kevin Comerford, President of Service Champions, and Jonathan Bancroft, Regional CEO of Wrench Group, as they delve into the essential elements of company culture and internal leadership development. They emphasize that culture is a unique competitive advantage that cannot be replicated. The duo shares insights on fostering strong organizational cultures, cultivating future leaders, and the transformative power of effective communication strategies in the home services industry. Prepare for an enlightening discussion filled with actionable advice!

Kevin Comerford, former President of Service Champions, and Jonathan Bancroft, former President of Morris-Jenkins, share invaluable insights on creating a thriving learning culture in home services. They discuss the transformative impact of training academies and the importance of structured education over basic training. The duo emphasizes innovative methods like virtual ride-alongs and fostering a continuous learning mindset to drive growth. Highlighting the need for leadership support in professional development, they explore how a united, educated workforce can elevate organizational success.