Alan O'Neill, the visionary founder of the $115M Abacus plumbing and HVAC company, shares his journey from Dublin plumber to industry leader. He dives into how private equity is reshaping the trades, creating pathways for generational wealth. O'Neill emphasizes the critical role of structured training to develop skilled workers, while also spotlighting emerging tech like AI that enhances customer interactions. His insights on adapting leadership from outside the industry reveal new ways to drive innovation and success in a rapidly evolving landscape.

Projjal Ghatak, CEO and Co-founder of OnLoop, dives into the world of team motivation and AI-driven performance management. He unveils how motivated employees, with clear goals, are the backbone of success. The discussion highlights the transformative power of AI in performance reviews, allowing managers to focus on team development instead of tedious report writing. Ghatak also emphasizes the critical link between organizational culture and business success, suggesting that a supportive work environment fosters productivity and engagement.

Ready to coach your team to greatness? 🏐✨ In this episode, Chad chats with Jason Reed, former collegiate volleyball coach turned leadership guru. Jason shares how authenticity, trust, and falling in love with the process can take your leadership game to the next level—whether you’re on the court or in the boardroom. Tune in for stories, strategies, and a whole lot of inspiration! 🎙️   Additional Resources:  Connect with Jason on LinkedIn Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn   Key Takeaways: Authenticity over Perfection: Leaders should focus on being genuine rather than trying to appear flawless. Authenticity fosters trust and connection. The Power of the Process: Winning or losing is secondary to learning and improving through consistent effort. Building Trust: Consistency and vulnerability are foundational for creating a culture of trust. Recruiting and Team Building: Focus on finding people who align with the team’s values and vision rather than just talent.  

Discover the heart of leadership in this discussion on serving others. Chad Peterman shares the importance of adding value and building trust through genuine care. Learn how influential leaders empower their teams to problem-solve collaboratively rather than having all the answers. Explore the ripple effect of leadership that extends beyond the workplace, shaping personal and generational behaviors. Get ready to rethink what it truly means to lead with heart and service!

Discover why boosting conversions trumps simply increasing website traffic for trades businesses. The hosts delve into optimizing customer journeys and highlight actionable strategies like effective follow-ups and personal branding. Humor and holiday cheer blend seamlessly with insights on the six P's of marketing and the necessity of clear communication. Learn how to enhance customer service with genuine connections and the power of text messages in follow-ups. Maximize your leads by refining processes rather than just ramping up marketing efforts!

Tyson Chen, founder of Avoca, an AI-driven call center platform, dives into the transformative power of AI in the trades industry. He discusses simple yet effective strategies to optimize call center operations, including instant call responses and real-time coaching. Tyson reveals how AI tools enhance customer service representatives and drive business growth. He underscores the necessity of answering calls swiftly to boost satisfaction and booking rates. Insightful data from calls can illuminate areas for improvement, turning call centers into goldmines.

Join Amy Woodall, founder of The Conscious Habit and expert on conscious leadership, as she dives deep into the transformative power of self-leadership. She discusses how mastering personal responsibility is key for effective leadership and thriving organizations. Amy emphasizes the importance of understanding individual triggers and fostering a growth mindset. Discover practical strategies for forming lasting habits and embracing vulnerability in communication. Tune in for insights that will inspire both personal and professional growth!

Dream big, embrace the suck, and own your story! In this Growth Factor, Chad is unpacking how achievers turn obstacles into opportunities and create their dream paths—even when it’s tough. Get ready for a mindset shift that’ll inspire you to take ownership of your journey and crush excuses.   Additional Resources:  Listen to the original episode - Be a Dreamer Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn    Key Takeaways: Obstacles are a mindset: Learn to reframe challenges as opportunities for growth. Gratitude transforms perspective: Reflecting on what you’re thankful for can change how you approach tough moments. Ownership is non-negotiable: Take control of your journey—don’t let excuses or circumstances dictate your path. Growth is uncomfortable but necessary: Be ready to do the hard, uncomfortable work required to reach your goals.  

Kick off the year with insights on leadership and strategic planning! Discover how reflecting on past successes can guide future navigation. Small, consistent changes can build trust and enhance team dynamics. Leaders must balance facts with faith in their vision while establishing a positive, empowering culture. Personal connections and communication drive team morale, proving that effective leadership isn't just about guidance—it's about influence and understanding!

Discover why leadership is a marathon, not a sprint. Chad highlights the transformative power of committing just 10 minutes a day to practices like reading and journaling. He shares valuable insights on how consistency fosters long-term growth. Using NFL quarterbacks as a metaphor, he emphasizes that true success requires dedication and ongoing learning. Plus, learn how empowering others and embracing small daily actions can lead to significant improvements in your leadership journey!