Can't Stop the Growth

Leadership is a thrilling gray area, blending intuition with decision-making. Andrew Hasty illustrates how Steve Jobs made bold, gut-driven choices at Apple. Intuition isn't just instinct; it’s a skill honed through experience and self-awareness. Great leaders balance logic, values, and emotions for better outcomes. Managers follow systems, while true leaders inspire with vision. This discussion emphasizes that effective leadership is a continuous journey of growth, reflection, and learning to trust one’s instincts.

Attracting top talent in the trades goes beyond job postings. Leadership style is crucial; the best leaders don't clone themselves but build diverse teams. Discover how modeling desired qualities as a leader can impact who you attract. Learn the importance of nurturing growth and connection within your team for lasting success. The discussion emphasizes that great teams are built through development, not just hiring, and highlights the link between strong leadership and effective customer connections.

Culture isn’t just a buzzword—it’s the heartbeat of a thriving company! 💙 In this episode, Chad chats with Marshall Lockton — Chair & Partner of Knight Agency — about what it really means to be a people-first business. Spoiler alert: It’s not just putting it on the wall and calling it a day! From storytelling and leadership empowerment to keeping culture alive as you scale, this convo is packed with insights (and a few laughs). 🎧 Tune in now and start building a workplace where people actually want to work!   Additional Resources:  Connect with Marshall on LinkedIn Listen to Marshall’s Podcast - The Third Layer Learn more about Knight Agency Join The ARENA - a CSTG Community! Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn   Key Takeaways: People-first leadership requires action, not just words. Employees need to feel valued and empowered daily. Culture starts at the top but must be reinforced at every level. Managers play a crucial role in carrying the message forward. Storytelling makes company values personal and meaningful, creating stronger employee connections. Recognition fuels engagement. Celebrating wins, big and small, reinforces the right behaviors.  

Alan O'Neill, the visionary founder of the $115M Abacus plumbing and HVAC company, shares his journey from Dublin plumber to industry leader. He dives into how private equity is reshaping the trades, creating pathways for generational wealth. O'Neill emphasizes the critical role of structured training to develop skilled workers, while also spotlighting emerging tech like AI that enhances customer interactions. His insights on adapting leadership from outside the industry reveal new ways to drive innovation and success in a rapidly evolving landscape.

Projjal Ghatak, CEO and Co-founder of OnLoop, dives into the world of team motivation and AI-driven performance management. He unveils how motivated employees, with clear goals, are the backbone of success. The discussion highlights the transformative power of AI in performance reviews, allowing managers to focus on team development instead of tedious report writing. Ghatak also emphasizes the critical link between organizational culture and business success, suggesting that a supportive work environment fosters productivity and engagement.

Ready to coach your team to greatness? 🏐✨ In this episode, Chad chats with Jason Reed, former collegiate volleyball coach turned leadership guru. Jason shares how authenticity, trust, and falling in love with the process can take your leadership game to the next level—whether you’re on the court or in the boardroom. Tune in for stories, strategies, and a whole lot of inspiration! 🎙️   Additional Resources:  Connect with Jason on LinkedIn Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn   Key Takeaways: Authenticity over Perfection: Leaders should focus on being genuine rather than trying to appear flawless. Authenticity fosters trust and connection. The Power of the Process: Winning or losing is secondary to learning and improving through consistent effort. Building Trust: Consistency and vulnerability are foundational for creating a culture of trust. Recruiting and Team Building: Focus on finding people who align with the team’s values and vision rather than just talent.  

Discover the heart of leadership in this discussion on serving others. Chad Peterman shares the importance of adding value and building trust through genuine care. Learn how influential leaders empower their teams to problem-solve collaboratively rather than having all the answers. Explore the ripple effect of leadership that extends beyond the workplace, shaping personal and generational behaviors. Get ready to rethink what it truly means to lead with heart and service!

Discover why boosting conversions trumps simply increasing website traffic for trades businesses. The hosts delve into optimizing customer journeys and highlight actionable strategies like effective follow-ups and personal branding. Humor and holiday cheer blend seamlessly with insights on the six P's of marketing and the necessity of clear communication. Learn how to enhance customer service with genuine connections and the power of text messages in follow-ups. Maximize your leads by refining processes rather than just ramping up marketing efforts!

Tyson Chen, founder of Avoca, an AI-driven call center platform, dives into the transformative power of AI in the trades industry. He discusses simple yet effective strategies to optimize call center operations, including instant call responses and real-time coaching. Tyson reveals how AI tools enhance customer service representatives and drive business growth. He underscores the necessity of answering calls swiftly to boost satisfaction and booking rates. Insightful data from calls can illuminate areas for improvement, turning call centers into goldmines.

Join Amy Woodall, founder of The Conscious Habit and expert on conscious leadership, as she dives deep into the transformative power of self-leadership. She discusses how mastering personal responsibility is key for effective leadership and thriving organizations. Amy emphasizes the importance of understanding individual triggers and fostering a growth mindset. Discover practical strategies for forming lasting habits and embracing vulnerability in communication. Tune in for insights that will inspire both personal and professional growth!