Can't Stop the Growth

What if your HVAC or plumbing website could instantly change based on what a homeowner is searching for? Or your schedule could sync with live promotions to boost bookings when you're light? Jennifer Bagley of CI Web Group joins AI Trade Talk to break down the next frontier in home service growth: AI-optimized websites, AI search, and smart automation that drives real results. If you're still not using AI to drive leads and streamline operations, this episode is your wake-up call.  Hosted by Brad Scruggs of Zyratalk and powered by Can’t Stop the Growth with Chad Peterman. Additional Resources: Connect with Jennifer Learn more about CI Web Group Connect with Brad on LinkedIn Ready to Chat Smarter? Grab Your Free ZyraTalk Demo! Learn more about Zyratalk Join The ARENA - a CSTG Community (powered by our media partner, PeopleForward Network) Chad on LinkedIn Peterman Brothers Website Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network Key Takeaways: How AI search is changing visibility in HVAC & plumbing Why 24/7 booking is no longer optional How one company booked 3,000+ calls in a single day using AI The mindset shifts needed to scale faster and stay competitive

What happens when a 150-year-old business decides to reinvent itself—and ends up hitting $20 million in revenue? Hosts Chris Yano and Chad Peterman sit down with John Bowman of F.F. Hitchcock to unpack how a legacy company founded in 1870 transformed into a $20M service powerhouse. John gets real about navigating change, surviving the 2008 downturn, and discovering that growth often starts with admitting what you don’t know. From Rhino X revelations to building upside-down trade show booths, John shares how creativity, team culture, and a willingness to listen have redefined what's possible in the trades. If you’re into legacy, leadership, and laughing at mullet-themed marketing ideas, this one’s for you 🎯🔥.   Additional Resources: Listen to the original episode! Learn more about To the Point Join The ARENA - a CSTG Community (powered by our media partner, PeopleForward Network) Connect with Chris on LinkedIn Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network   Key Takeaways: Learning from peers can spark major growth. Shifting focus can lead to long-term success. Leading by example builds strong teams. Creativity sets your brand apart. Delegation is key to scaling effectively.

What if the key to explosive growth is actually to stop hiring? Chad dives into the messy reality of scaling, emphasizing that true growth comes from nurturing leaders rather than simply adding team members. Explore the importance of structure, personal discipline, and mentoring in creating lasting impact. With humor and heart, he underscores that real leadership fosters a people-first legacy, urging listeners to build something worth multiplying.

What do you get when you mix a plumbing biz, a power couple, and a whole lot of hustle? This episode with Maggie and Andrew Wille of Platinum Plumbing delivers the real story behind building a business together, from raising kids to managing KPIs. Andrew shares how plumbing chose him, and Maggie opens up about trading her Fortune 250 career for the chaos and fulfillment of entrepreneurship. They talk yard signs as performance metrics, why EOS changed the game, and how setting boundaries (like Maggie’s sacred summer day off) keeps their family and business strong ❤️. Whether you’re building a team or building a life—this one’s for you!   Additional Resources: Connect with Andrew on LinkedIn Connect with Katie Donovan Follow Camp Digital on LinkedIn Learn more about Camp Digital Join The ARENA - a CSTG Community! Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn    Key Takeaways: Yard signs, reviews, and stickers offer simple but powerful insight into team performance and customer happiness. EOS brought clarity and structure to their fast-growing business. Communication is key when business and marriage intertwine.

Struggling to empower your team in the field or develop confident leaders within your home service business? In this episode, Chad Peterman sits down with Tracy Clark—an executive coach and former 8-figure entrepreneur—to uncover the six key leadership indicators that help you scale without burning out or plateauing. Tracy dives deep into the mindset shifts, leadership blind spots, and culture-driving tools that every growing HVAC, plumbing, or electrical company needs to build resilient teams and empower growth from within. Whether you’re a service manager stepping into leadership or an owner looking to unlock more autonomy in your people, this episode delivers the clarity you need to lead with impact.   Additional Resources:  Connect with Tracy on LinkedIn Join The ARENA - a CSTG Community (powered by our media partner, PeopleForward Network) Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn    Key Takeaways: Clarity First: Teams need to know why the company exists and how they contribute. Train Before You Empower: Don’t assume your team knows how—teach them the how, not just the goal. Make Winning Visible: Define success clearly for each role, not just company-wide. Prep New Leaders: Promotions require training, not just a title change. Live Your Values: Culture works when values are practiced—not just printed.     

Discover what it truly means to lead through sacrifice. Personal reflections reveal how giving up comfort can ignite growth in both people and businesses. Chad delves into the daily trade-offs leaders face, emphasizing the importance of trust and delegation. Learn how small changes in time management can lead to impactful results. Sacrificing for others builds a strong team culture and connections to your purpose ensure sustainability in your efforts. This insightful dive offers guidance for anyone navigating the challenges of leadership.

Chad Peterman shares his inspiring journey from founding a family business to leading a 500-person team. He emphasizes the power of vulnerability in leadership and the importance of aligning personal values with business growth. The discussion highlights the significance of meeting people where they are to foster understanding and teamwork. Chad also delves into the foundational values of hard work and resilience, advocating for consistent habits and quality over quantity as keys to sustainable success.

Winning in the trades requires a relentless mindset and clear vision. Home service business coach Chad Peterman discusses The Law of Victory and how it differentiates growth-oriented leaders. He highlights the need to eliminate excuses and encourages a 'refuse to lose' attitude within teams. Drawing inspiration from Kobe Bryant, he emphasizes defining victory for everyone involved and the importance of ambitious goal-setting. This insightful discussion is a wake-up call for anyone leading in the home services industry.

Paul Maskill, a fractional CFO specializing in blue-collar businesses, shares insights on running a profitable home service business. He highlights common pricing mistakes and the importance of understanding financial metrics that many owners overlook. The discussion also delves into the growing role of private equity in the sector, detailing how clean financials and recurring revenue can enhance business value. Additionally, Paul emphasizes the benefits of membership plans and the need for financial literacy to empower service business owners towards sustainable growth.

Get ready for a powerhouse convo on “To The Point” with host Chris Yano and roofing legend Steve Little 🏗️🤝. Steve’s the President of KPost Company and CEO of National Roofing Partners, and he’s built a $123M commercial roofing empire—all from one Dallas-Fort Worth location! They dive into leadership moves that matter: building A-player teams, scaling with EOS, mastering emotional intelligence, and saying no to the bidding war mindset. Plus, they get real about tech adoption, from DISC profiles to AI tools like Rilla. This episode is packed with real talk, big laughs, and tactical gold ⭐️. Don’t miss it!   Additional Resources: Listen to the original episode! Learn more about To the Point Join The ARENA - a CSTG Community (powered by our media partner, PeopleForward Network) Connect with Chris on LinkedIn Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network   Key Takeaways: Pods that separate sales and estimating functions create accountability and efficiency. Succession planning requires long-term vision, internal promotion, and vulnerability. Investing in recruiters and training enhances both recruitment and retention. Technology adoption, while intimidating, is necessary to stay competitive and efficient.