Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
Introduction
00:00 • 2min
How to Drive Transformation at DBS Bank
02:13 • 2min
The Value of Being an Asian Bank in 2009
04:16 • 2min
The Power of No Debts
06:36 • 5min
The Power of Meeting Mojo
11:52 • 3min
How to Go From Damn Bloody Slow to Red, Respectful, Easy to Deal With and Defendable
14:33 • 2min
The Importance of Learning by Doing by Everyone
16:33 • 5min
How to Unlock the Energy of Your Organization
21:31 • 4min
How to Develop a Culture by Design
25:36 • 2min
How to Use an Outside Firm to Improve Your Engagement
27:34 • 5min
How to Create a Climate for Your People
32:14 • 2min
The Importance of Patience
34:38 • 2min
The Importance of Being Invisible in Banking
36:38 • 2min
The Differentiating Factor for Customer Journey Design
38:35 • 5min
The Importance of Learning to Innovate
43:54 • 3min
The Importance of Storytelling in DBS
46:53 • 5min
How to Be a Leader in a Pandemic
51:30 • 4min
The Importance of Inclusion in Transformation
55:10 • 4min


