Design Better

Scott Berkun: Why Design is Hard

61 snips
Jan 15, 2025
Scott Berkun, bestselling author and expert in UX design, dives into the challenges designers face due to ego traps and organizational dynamics. He discusses the importance of building relationships and understanding power structures to influence decisions. Berkun also critiques design education for not preparing students for real-world scenarios and emphasizes collaboration over the myth of the 'design hero.' His insights encourage designers to foster curiosity and trust, making a compelling case for supportive environments that nurture creativity.
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INSIGHT

Relationships over Ideas

  • Designers' relationships with engineers, financers, and project managers are crucial.
  • Good ideas won't go anywhere without those relationships.
INSIGHT

The Ego Trap

  • The "ego trap" hinders designers by focusing on others' lack of understanding instead of taking action.
  • Designers should train to expect organizational dysfunction and use their skills to navigate it.
ADVICE

Understanding Power Structures

  • Designers should become more aware of organizational power structures and politics.
  • Focus on building influence instead of assuming ideas will be adopted based on merit.
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