Scott Berkun: Why Design is Hard
Design Better
The Power of Curiosity in Building Workplace Relationships
This chapter highlights the critical role of social connections in enhancing influence within the workplace, especially for designers. It advocates for fostering genuine relationships through curiosity and informal interactions to build trust and encourage collaboration.
As designers, we sometimes get caught up in our egos. I’m the creative one on the team. I’m the one who should have the final say on these designs. I’m misunderstood, and I feel like I’m always having to teach people a new language.
Find full show notes and bonus content on our Substack: https://designbetterpodcast.com/p/scott-berkun-why-design-is-hard
Author Scott Berkun has a new book called Why Design is Hard, which dives into why this “ego trap” limits designers' effectiveness in their roles. We welcome him back on the show to discuss this new book, and also discuss how designers can learn to navigate organizational power structures and gain more influence over decisions that affect their work, how the myth of the “design hero” shapes young designers entering the field, and why design schools often fail to prepare students for the real-world dynamics of organizational culture and power.
Bio
Scott Berkun is a bestselling author and popular speaker on UX design, innovation, leading teams, public speaking and other subjects. He’s published nine books, including How Design Makes The World, The Myths of Innovation, Confessions of a Public Speaker, and The Year Without Pants. His work has appeared in The New York Times, The Washington Post, Forbes, The Wall Street Journal, The Economist, The Guardian, Wired magazine, USA Today, Fast Company, National Public Radio, CNN, NPR, MSNBC and other media. His popular blog is at scottberkun.com and he tweets at @berkun.
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