10% Happier with Dan Harris Civility Pays, Christine Porath
Sep 4, 2019
Christine Porath, a Georgetown professor and civility expert, shares her journey from dealing with workplace toxicity to researching the impact of respect at work. She reveals how incivility can damage morale and performance, emphasizing the financial consequences for businesses. Porath discusses mindfulness and meditation as vital tools for fostering civility and improving mental health. With insights on managing difficult interactions and the role of feedback, she highlights the critical need for a respectful workplace culture to combat issues like harassment.
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Origin of Civility Research
- Christine Porath's interest in civility stemmed from a toxic work experience.
- She witnessed the detrimental effects of incivility on individuals and the company.
Father's Health Scare
- Porath's father suffered a health scare linked to a toxic work environment.
- This, combined with her own experience, motivated her to research workplace civility.
Incivility's Cognitive Impact
- Incivility significantly impairs cognitive function, even in witnesses.
- It makes individuals five times more likely to miss crucial information.
