Christine Porath, a Georgetown professor and civility expert, shares her journey from dealing with workplace toxicity to researching the impact of respect at work. She reveals how incivility can damage morale and performance, emphasizing the financial consequences for businesses. Porath discusses mindfulness and meditation as vital tools for fostering civility and improving mental health. With insights on managing difficult interactions and the role of feedback, she highlights the critical need for a respectful workplace culture to combat issues like harassment.
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question_answer ANECDOTE
Origin of Civility Research
Christine Porath's interest in civility stemmed from a toxic work experience.
She witnessed the detrimental effects of incivility on individuals and the company.
question_answer ANECDOTE
Father's Health Scare
Porath's father suffered a health scare linked to a toxic work environment.
This, combined with her own experience, motivated her to research workplace civility.
insights INSIGHT
Incivility's Cognitive Impact
Incivility significantly impairs cognitive function, even in witnesses.
It makes individuals five times more likely to miss crucial information.
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Mastering Civility
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Christine Porath's "Mastering Civility" explores the impact of incivility in the workplace, offering practical strategies to foster a more respectful and productive environment. The book examines the detrimental effects of rudeness and disrespect on employee morale, performance, and overall business success. Porath provides evidence-based insights into how seemingly small acts of incivility can escalate into significant problems. She offers actionable steps for individuals and organizations to cultivate a culture of civility, emphasizing the importance of self-awareness, communication, and creating clear expectations for respectful behavior. The book's ultimate goal is to help create workplaces where employees feel valued, respected, and empowered to contribute their best work.
The Cost of Bad Behavior
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Christine Porath
Christine Pearson
Christine Pearson and Christine Porath examine the devastating toll that bad behavior can have on companies. They combine scientific research with diverse field stories to show how to spot and eliminate incivility, creating a culture of respect. The book highlights the significant costs of incivility, including employee turnover and lost productivity, and offers practical steps for managers to address these issues.
For Christine Porath, meditation was one way of coping with a toxic work environment. Her own experience, paired with watching her father suffer a serious health scare tied to his own harmful workplace atmosphere, led to her interest in researching civility in the workplace. She shares with us her findings, such as how working with uncivil co-workers can drive down morale as well as performance, and she presents data on the real-world financial consequences of incivility in the workplace. Porath is the author of "Mastering Civility: A Manifesto for the Workplace" and co-author of "The Cost of Bad Behavior." Plug Zone Website: http://www.christineporath.com/ Books: https://www.amazon.com/Christine-Porath/e/B01NCOGEER%3Fref=dbs_a_mng_rwt_scns_share Twitter: @PorathC Ted Talk: https://www.ted.com/talks/christine_porath_why_being_nice_to_your_coworkers_is_good_for_business ***VOICEMAILS*** Have a question for Dan? Leave us a voicemail: 646-883-8326
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