

Mastering Civility
Book • 2016
Christine Porath's "Mastering Civility" explores the impact of incivility in the workplace, offering practical strategies to foster a more respectful and productive environment.
The book examines the detrimental effects of rudeness and disrespect on employee morale, performance, and overall business success.
Porath provides evidence-based insights into how seemingly small acts of incivility can escalate into significant problems.
She offers actionable steps for individuals and organizations to cultivate a culture of civility, emphasizing the importance of self-awareness, communication, and creating clear expectations for respectful behavior.
The book's ultimate goal is to help create workplaces where employees feel valued, respected, and empowered to contribute their best work.
The book examines the detrimental effects of rudeness and disrespect on employee morale, performance, and overall business success.
Porath provides evidence-based insights into how seemingly small acts of incivility can escalate into significant problems.
She offers actionable steps for individuals and organizations to cultivate a culture of civility, emphasizing the importance of self-awareness, communication, and creating clear expectations for respectful behavior.
The book's ultimate goal is to help create workplaces where employees feel valued, respected, and empowered to contribute their best work.
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Dan Harris as the author of "Mastering Civility" and co-author of "The Cost of Bad Behavior."


Civility Pays, Christine Porath