The Yzzi Research Podcast

Supporting Ambidextrous Research and Voice of the Customer (ft. Mandi Hall)

Apr 10, 2023

44:02

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Episode notes

Introduction

2min

The Invincible Company

3min

The Different Types of Innovation

2min

The Importance of Incremental Innovation

4min

How to Use Technology to Improve Your Life

2min

Disruptive Innovation in Healthcare

4min

How to Be an Ambidextrous Organization With UX Research

3min

The Voice of the Customer Workstream

2min

How to Create a VOC UXR Work Stream

5min

10.

How to Create a VOC UXR Workstream

3min

11.

The Role of the User Experience Researcher in Product Development

3min

12.

How to Be a UXR Researcher When Stakeholders Disagree With Your Findings

4min

13.

How to Manage Stakeholders Who Disagree With Your Findings in a VOC Program

2min

14.

How to Be a Successful VOC UXR Workstream Implementer

5min

Mandi Hall is a UX researcher who works at Microsoft. In this episode, Mandi discusses doing ambidextrous research (not research about using both hands equally well). Visit https://www.yzziresearch.com/podcast for show notes.

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The Yzzi Research Podcast

Supporting Ambidextrous Research and Voice of the Customer ​(ft. Mandi Hall)

Remember Everything You Learn from Podcasts

Supporting Ambidextrous Research and Voice of the Customer (ft. Mandi Hall)