The Carey Nieuwhof Leadership Podcast

CNLP 497 | Mark Miller on Chick-fil-A's Rapid Rise During the Pandemic, the Calendars of CEOs, and How to (Really) Do Leadership Development

May 26, 2022

01:09:45

Creator website

Episode guests

Mark Miller

Highlights

AI Chapters

Episode notes

Are You Going to Confront Reality?

03:30

How Many Restaurants Can You Operate?

02:40

Did You Make Other Changes on Food Delivery?

01:40

Introduction

4min

When Did You Know You Were a Leader?

2min

The Catcher Is the Only One Who Sees the Field

2min

How Did You Get Your First Leadership Job?

2min

The Pros and Cons of Intrusting Young Leaders

4min

Early Formative Influences in Leadership?

2min

You're a Believer in Hobbies

2min

Is My Son Trying to Keep Me Young or Kill Me?

4min

The Leadership in the Restaurant Is the Epicenter of Our Success

3min

10.

Chick Filet

2min

11.

How Many Restaurants Can You Operate?

3min

12.

The Pandemic, What Are the Lessons?

2min

13.

The Pandemic - What Leaders Learned From Them?

3min

14.

Are You Trying to Make Better Decisions Faster?

3min

15.

Did You Make Other Changes on Food Delivery?

2min

16.

What's It Like Now?

2min

17.

Are You Going to Confront Reality?

3min

18.

Do You Have a Personal Board of Directors?

2min

19.

Your Capacity to Grow Determines Your Capability to Lead?

2min

20.

The World Wants Your Time

3min

21.

Do You Really Need Me for Day Meetings?

2min

22.

Scaling Your Capacity

2min

23.

Waffle Fries - Is That a Good Idea?

2min

24.

You've Got to Put Margin in Your Life

4min

25.

What Are You Learning About Change?

3min

26.

What Are You Paying Attention to Right Now?

3min

27.

Slash Carrey - Episode Four, Nine, Seven.

2min

28.

Are You Really Burned Out?

2min

Chick-fil-A's Vice President of High Performing Leadership, Mark Miller, returns to the podcast to discuss Chick-fil-A's rapid and sustained growth during the pandemic, how CEOs schedule their time, how he makes time for leadership development every month (including during trips to the Antarctic and Mount Everest), and how to really do leadership development well.

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