3min chapter

The Carey Nieuwhof Leadership Podcast cover image

CNLP 497 | Mark Miller on Chick-fil-A's Rapid Rise During the Pandemic, the Calendars of CEOs, and How to (Really) Do Leadership Development

The Carey Nieuwhof Leadership Podcast

CHAPTER

Are You Trying to Make Better Decisions Faster?

During the pandemic, we made the decision to reallicate hundreds of our staff to new rolts. We reassigned 300 people, and did that in a couple of months. So i think that was pretty quick for us. And so we an test and learn more quickly if we're going to try it in one restaurant or five restaurants,. Historically, we wanted to get things right and then do a chain wide roll out.

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