021: How Selling High-Ticket Offers ACTUALLY Works in 2024 (with John Meese)
Jul 30, 2024
auto_awesome
In this conversation with John Meese, an expert in high-ticket sales and author of *Serve to Sell*, listeners explore a transformative approach to sales calls, reframing them as opportunities to serve rather than sell. John shares his Six R’s of a Serve Call, emphasizing genuine client understanding and meaningful connections. He illustrates the power of group coaching, feedback loops, and fostering relationships to enhance client experiences and boost revenue. Practical strategies for mastering high-ticket coaching sales are also discussed, offering valuable insights for creators.
The Serve to Sell framework reframes traditional sales calls into serve calls, emphasizing client support over pressure to close a sale.
Transitioning from individual coaching to group coaching not only increases revenue potential but also allows creators to refine their offerings through client feedback.
Understanding one's niche is crucial for creators, as it shapes messaging and resonates with the target audience, enhancing sales opportunities.
Deep dives
The Serve-to-Sell Framework
The serve-to-sell framework emphasizes a shift from traditional sales calls to serve calls, where the focus is on serving the potential client rather than just closing a sale. This approach helps eliminate the pressure often associated with sales calls, allowing the seller to present themselves as a supporter rather than a salesperson. Establishing this mindset creates a more relaxed and open atmosphere, which can lead to more genuine conversations and, ultimately, more sales. By viewing every interaction as an opportunity to help rather than a high-pressure sales tactic, creators can foster trust and build stronger relationships with their clients.
Transition from One-on-One to Group Coaching
The pathway from individual coaching to group coaching is highlighted as a critical step in scaling a creator's revenue. By starting with small group coaching programs, creators not only maximize their income potential but also refine their ideas through real-time feedback from clients. This format allows for significant personal impact while simultaneously freeing up time for the creator, enabling them to better balance workload and income. Such group interactions also generate valuable content that can be repurposed into courses or other products, making it a strategic move for growth.
Identifying and Defining Niche Markets
Understanding one's niche is essential for creators, as it shapes their messaging and target audience. The process begins with defining who they want to help and what specific problems they aim to solve, which can often involve multiple interests or expertise areas. It becomes vital to articulate a clear 'core promise' that resonates with potential clients, ensuring that creators address real issues with applicable solutions. This clarity in their mission not only attracts the right audience but also positions them as experts in their chosen area, facilitating easier sales.
Effective Serve Call Structure
Implementing an effective serve call structure involves multiple strategically designed steps: establishing relationship, outlining results, identifying roadblocks, discussing resources, recapping key takeaways, and making recommendations. This framework encourages an engaging conversation where the potential client feels heard and valued, leading to deeper insights about their needs. The final recommendation stage allows the creator to propose their solution in a way that feels like a natural continuation of the dialogue. By asking the right questions at each step, the creator can pivot from simply gathering information to providing actionable recommendations that lead to sales.
Market Research and Real-Time Feedback
Leveraging serve calls as a tool for market research enables creators to gather real-time feedback directly from their target clients, enriching their understanding of client needs. Throughout the conversation, creators can identify trends, challenges, and goals specific to their audience, which can inform future content and offerings. Documenting and analyzing these insights allows creators not only to tailor their services more effectively but also to generate relevant content ideas for newsletters and other marketing materials. This ongoing loop of feedback and refinement strengthens the creator's ability to serve their clients and enhances overall business growth.
In today’s episode of The HeyCreator Show, Matt Ragland (@mattragland) is joined by John Meese to walk through his Serve Call framework from his new book, Serve to Sell.
Selling high-ticket offers (like 1-1 coaching, cohort courses or mastermind memberships) can feel like a numbers game — hopping on one sales call after another in hopes of landing a yes.
What John teaches is a reframe for these calls. You’re not selling, you’re serving.