

#199: Katelyn Bourgoin – How to write great social content (and lessons learned from her recent launch)
144 snips Jun 25, 2024
Katelyn Bourgoin, founder of Customer Camp and writer of the popular newsletter 'Why We Buy,' shares her insights on crafting compelling social media content. She relates her writing techniques to chocolate-covered almonds, emphasizing the balance of engaging hooks and valuable insights. Katelyn discusses the risks of large accounts and reflects on lessons learned from her cohort program launch, particularly the shift from sensationalism to meaningful engagement. She also touches on the distinctions between fandoms and cults, unpacking their appeal to different audiences.
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Social Media Content Strategy
- Treat social media posts like chocolate-covered almonds, with enticing hooks and satisfying endings.
- The main content is the nutritious almond; the hook and ending are the chocolate that draws people in.
The Importance of a Satisfying Ending
- Satisfying endings to social media posts create a reward loop, increasing the likelihood of future engagement.
- Without a satisfying payoff, users may not feel triggered to engage with your content again.
Familiarity Bias and Large Accounts
- Large audiences develop familiarity bias, preferring familiar content creators.
- This allows creators with established trust to get away with lower quality content over time.