Boundless Life

Negotiation, Communication & Body Language Tactics To Upgrade Your Life & Relationships, With Former FBI Negotiator Chris Voss.

41 snips
Feb 24, 2024
Chris Voss, a former lead negotiator for the FBI and author, dives into the fascinating world of negotiation tactics. He shares the significance of empathy in communication and how understanding emotions can enhance relationships. Voss highlights practical strategies like the 'accusation audit' and the art of labeling feelings to build trust. He also emphasizes the importance of body language in negotiations, particularly in virtual settings. Through captivating stories and insights, he equips listeners with tools to elevate both personal and professional interactions.
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ADVICE

Active Listening

  • Listen actively to the other side in negotiations.
  • Make them feel heard to soften them up and accelerate the negotiation.
INSIGHT

Empathy and Listening

  • Nobody enjoys being ignored, yet we often fail to truly listen to others.
  • Empathy involves understanding another person's perspective, even if you don't share it.
ANECDOTE

4Runner Deal

  • Chris Voss got a great deal on a Toyota 4Runner by using tactical empathy.
  • He made a low initial offer and stuck to it, getting the dealer to lower their price.
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