AB 304: Don't Burn Trust to Get Attention with Seth Godin

This book, written by Zig Ziglar and with contributions from Kevin Harrington, focuses on the essential aspects of sales and persuasion. It includes over 100 successful closings, more than 700 questions to open new possibilities, and tips on using imagination and word pictures to achieve results. The book is praised for its practical advice, which has been tested in the field by master salespeople. It is designed to upgrade the performance of both salespeople and non-salespeople by teaching effective sales techniques and the right mental attitude for success.

In this book, Ben and Rosamund Stone Zander offer practical advice on how to approach life's challenges with a positive and creative mindset. They advocate for changing one's story rather than battling the world as it appears, and provide techniques such as redefining problems, embracing failure as a learning opportunity, and leading from any position. The book emphasizes the importance of mindset, collaboration, and personal growth in both professional and personal contexts.

SPIN Selling by Neil Rackham is a seminal work in the field of sales, particularly focused on large and complex sales. The book is the result of a 12-year, $1 million research project by Huthwaite corporation, analyzing over 35,000 sales calls. It introduces the SPIN methodology, which involves asking four types of questions: Situation, Problem, Implication, and Need-Payoff. This approach helps salespeople understand the client's needs, identify problems, appreciate the implications of these problems, and clarify the benefits of the solution. The book challenges traditional sales techniques, especially those focused on closing, and emphasizes a consultative, customer-centric approach that fosters long-term relationships and increases sales effectiveness.

In this highly acclaimed book, Dr. Robert B. Cialdini explains the psychology behind why people say yes and how to apply these insights ethically. The book outlines six universal principles of influence: Reciprocation, Commitment and Consistency, Social Proof, Liking, Authority, and Scarcity. The new and expanded edition includes a seventh principle, Unity, along with new research, insights, and examples. Cialdini uses memorable stories and relatable examples to make the subject accessible and easy to understand, helping readers become more skilled persuaders and defend themselves against unethical influence attempts.

In 'The Practice', Seth Godin emphasizes the importance of consistent creative work and the process of creation over the outcome. The book argues that creativity is a choice driven by the desire to find new truths, solve problems, and serve others. Godin insists that the practice itself is the output, and it is what we can control. He encourages readers to trust the process, commit to the journey, and embrace discomfort and potential failure as part of the creative process. The book also highlights the importance of generosity and serving others through one's work, and it discourages the pursuit of external validation and outcomes.

In 'The Infinite Game', Simon Sinek distinguishes between finite and infinite games. Finite games have known players, fixed rules, and a clear endpoint, whereas infinite games, like business and life, have no defined endpoint and are played to continue the game rather than to win. Sinek argues that leaders who adopt an infinite mindset, focusing on a 'Just Cause', building 'Trusting Teams', having 'Worthy Rivals', practicing 'Existential Flexibility', and showing the 'Courage to Lead', will build stronger, more innovative, and resilient organizations. The book uses real-world examples to illustrate the benefits of an infinite mindset and the pitfalls of a finite mindset in business and leadership.