AB 304: Don't Burn Trust to Get Attention with Seth Godin
All Business with Jeffrey Hayzlett
00:00
Navigating Brand Identity and Apologies in Business
This chapter delves into the distinctive nature of solo podcast episodes, examining themes like queuing theory and brand loyalty. The discussion also highlights the significance of scenario planning and the need for sincere apologies in maintaining brand integrity, illustrated with real-world examples from notable companies.
Transcript
Play full episode
