Pharma Launch Secrets CX and Pharma Launches: Why Superior Clinical Data is Not Enough Anymore to Win Pharma Launches and How to Strategically Leverage Customer Experience
Apr 26, 2023
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Introduction
00:00 • 2min
The Importance of Customer Experience in the Pharma Industry
01:49 • 24min
The Importance of Subtracting and Simplifying for a Better Customer Experience
25:21 • 5min
The Role of Content in Customer Experience and Pharma Launches
30:43 • 9min
The Importance of First-Party Data and Content in Marketing
39:43 • 2min
Understanding the Needs of Heads of Regulatory in Pharma and Making Brands Valuable to Customers
41:34 • 2min