The Informed Life

Indi Young on Time to Listen

Feb 27, 2022

36:10

Highlights

AI Chapters

Episode notes

What's the Difference Between Listening and Listening?

03:53

Ympathy and Product Ownership

04:12

How to Develop a Cognitive Sympathy With a Person

02:33

Introduction

4min

Ympathy and Product Ownership

4min

What Are You Trying to Address?

5min

How to Develop a Cognitive Sympathy With a Person

3min

What Really Goes Through Your Mind During a Near Miss Accident?

3min

How to Get Into a Speaker's Mind

3min

What's the Difference Between Listening and Listening?

4min

Is the Doctor Studying the Patient?

2min

Is There an Opportunity Map?

2min

10.

Building Relationships With Your Boss

3min

11.

Indy Young, I'm Unlinkdin Ind Young.

3min

Indi Young is a researcher who coaches, writes, and teaches about inclusive product strategy. She was one of the founders of the pioneering UX agency Adaptive Path. Indi wrote two influential books: Mental Models and Practical Empathy. Now she has a new book, called Time to Listen, which is the focus of our conversation today.

Show notes