The book title is, time to listen. And i's how giving people space to speak drives invention and inclusion. We can create thinking styles, patterns o thinking styles at based on a bunch of data,. Then we can develop different strategies and different solutions toward those patterns of thinking styles.
Indi Young is a researcher who coaches, writes, and teaches about inclusive product strategy. She was one of the founders of the pioneering UX agency Adaptive Path. Indi wrote two influential books: Mental Models and Practical Empathy. Now she has a new book, called Time to Listen, which is the focus of our conversation today.
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