Introduction

Indi Young is a researcher who coaches, writes, and teaches about inclusive product strategy. She was one of the founders of the pioneering UX agency Adaptive Path. Indi wrote two influential books: Mental Models and Practical Empathy. Now she has a new book, called Time to Listen, which is the focus of our conversation today.

Show notes

• Indi Young
• @indiyoung on Twitter
• Indi Young on LinkedIn
• Time to Listen by Indi Young
• Mental Models: Aligning Design Strategy with Human Behavior by Indi Young
• Practical Empathy: For Collaboration and Creativity in Your Work by Indi Young
• Liminal Thinking: Create the Change You Want by Changing the Way You Think by Dave Gray
• Gobstopper
• Daniel Burka
• Erika Hall on LinkedIn

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