

#3608
Mentioned in 8 episodes
Upstream
The Quest to Solve Problems Before They Happen
Book • 2020
Upstream explores the psychological forces that push us into a cycle of response rather than prevention.
Dan Heath introduces the concept of 'problem blindness' and highlights successes of thinkers who have overcome these obstacles by switching to an upstream mindset.
Examples include an online travel website reducing customer service calls, a school district cutting dropout rates, a European nation reducing teenage substance abuse, and an EMS system improving response times.
The book delivers practical solutions for preventing problems rather than reacting to them.
Dan Heath introduces the concept of 'problem blindness' and highlights successes of thinkers who have overcome these obstacles by switching to an upstream mindset.
Examples include an online travel website reducing customer service calls, a school district cutting dropout rates, a European nation reducing teenage substance abuse, and an EMS system improving response times.
The book delivers practical solutions for preventing problems rather than reacting to them.
Mentioned by





















Mentioned in 8 episodes
Mentioned by 

in the context of a previous podcast episode discussing 

's book "Upstream".


Brett McKay


Dan Heath

681 snips
How to Use Leverage Points to Get Unstuck in Work and Life
Recommended by 

for their insights into behavior and decision-making, particularly relevant for bridging the gap between knowledge and implementation.


Eric Cressey

339 snips
#675: Eric Cressey, Cressey Sports Performance — Tactical Deep Dive on Back Pain, Movement Diagnosis, Training Principles, Developing Mobility, Building Power, Fascial Manipulation, and Rules for Athletes
Mentioned by 

as a book that reveals a way of preventing problems that everyone can put into practice.


Mike Carruthers

63 snips
How to Solve a Problem Before It Happens & When Less is Really More
Mentioned by 

in introduction, describing the book's focus on solving problems before they happen.


Greg Mckeown

44 snips
121. Solve Problems Before They Happen with Dan Heath
Mentioned by 

when discussing his book on preventing problems.


Dan Heath

35 snips
Stories of Finding Meaningful Work with Dan Heath
Mentioned by ![undefined]()

when talking about his previous appearance on the podcast.

Jonathan Cutrell

21 snips
How Can You Prepare for High-Impact Unknown Events?
Mentioned by 

as a book about solving problems before they happen, which relates to the topic of pharmacy safety.


Dan Heath

A Pharmacy Tech
Mentioned by ![undefined]()

as a perfect book to treat as sacred and use as inspiration for writing.

Julia Argy

Wrap-Up: The Half-Blood Prince
Mentioned by 

, highlighting the importance of preventing issues rather than just reacting to them.


Michael Meloche

Solving Problems in Software Projects | Building Better Developers with AI
Mentioned by ![undefined]()

as a book of essays he is currently reading.

Allen Levi

Allen Levi Wants You to be Brave.
Mentioned by Hannah as a poetry collection that resonates with her and helps her understand her values.

Tackling Our Goodreads Graveyard
Mentioned by 

as a book that brilliantly and simply explains the concept of upstream thinking.


Jordan Harbinger

350: Dan Heath | Solving Problems from Upstream
Mentioned by 

in the context of reallocating resources for preventative measures rather than solely addressing immediate crises.


Damian Hughes

E149 - Deborah Cadman: Why walking in the shoes of others can make you a better leader
Mentioned by 

as the author of the book being discussed in the podcast.


Brett McKay

#591: Solve Problems Before They Become Problems