The Good Leadership Podcast

Dr. Beverly Kaye is recognized internationally as a professional dedicated to helping individuals, managers and organizations understand the practical “how-to” principles of employee development, engagement, and retention. Her books and learning materials have stood the test of time. Her groundbreaking career development, engagement, and mentoring programs have been implemented by such leading corporations as American Express, DaimlerChrysler, Hartford Life, Macy's, Marriott International, Microsoft, Sprint, Starbucks, and Xerox.  Bev has spent years researching corporate strategies for developing, engaging, and retaining knowledge workers.  Her book, Love 'Em or Lose 'Em: Getting Good People to Stay, (Berrett-Koehler, 3d Ed. 2005) co-authored with Sharon Jordan-Evans, has sold nearly a half-million copies in 20 languages and has reached Wall Street Journal and Amazon bestseller status.  Learning Journeys (Davies-Black, 2001), edited by Dr. Kaye, is a collection of essays from top management experts.  Love It, Don't Leave It: 26 Ways to Get What You Want at Work (Berrett-Koehler, 2003), also a WSJ bestseller, is designed to put job satisfaction in the hands of the employee.  In the early '80s, Dr. Kaye first published her now-classic book, Up is NOT the Only Way (revised, Davies-Black, 1997), which foresaw the effects of leaner and flatter organizations on individual careers. Learn more about IMS and future sessions with thought leaders like Beverly Kaye: https://ims-online.com/programs Chapters: 00:00 Introduction 01:11 Post COVID sufferings 04:01 Unavoidable truths about the great employee resignation 05:34 Returning with burning 11:03 Returning with churning  15:51 Stay interview 17:41 Match a churner with a burner 18:57 Returning with yearning 25:55 ABC framework for feedback 35:25 Career development is like rock climbing 39:26 Reminder to Beverly’s younger self 40:27 Conclusion

Dr. Andrew Shatté is the founder and President of Phoenix Life Academy. He is a fellow with the Brookings Institution where he facilitates programs for high-level audiences from the Department of Defense, Homeland Security, the IRS, NASA, the CIA, and all branches of the military. He served as adjunct Assistant Professor of Psychology at the University of Pennsylvania  Dr. Shatté has devoted his career to understanding the psychological aspects of motivation, leadership, and resilience and to developing programs to optimize human performance in a wide array of arenas - the workplace, in health, in academics, and in sport Dr. Shatté is co-author of meQuilibrium and The Resilience Factor. meQuilibrium: https://www.amazon.com/meQuilibrium-Days-Cooler-Calmer-Happier/dp/0804138494 The Resilience Factor: https://www.amazon.com/Resilience-Factor-Finding-Strength-Overcoming/dp/0767911911 Learn more about IMS and future sessions with thought leaders like Dr. Andrew Shatté: https://ims-online.com/programs Chapters: 00:00 Introduction 01:22 Andrew’s background 02:55 Seven factors of resilience 04:22 Model of stoicism 05:23 ABCs of emotion regulation 05:42 Adversity 07:06 Beliefs 08:29 Causal 09:50 Know your explanatory style 14:16 What next beliefs 16:10 Why or what’s next beliefs or both 17:31 Consequences 22:05 Iceberg beliefs 28:03 Thinking traps 30:30 Seven traps 32:32 Identifying beliefs and traps 35:37 Conclusion

Dr. Tim Ursiny has been a speaker and certified business coach since 1997, specializing in mental, emotional and behavioral change. His areas of expertise include personal transformation, the psychology of succession and building proactive mindsets and habits. He has extensive experience in the Financial Services industry. On the topics of coaching, conflict resolution, and confidence in the workplace. His book, The Coward’s Guide to Conflict is in its fourth printing and has been translated into six foreign languages. The Coward’s Guide to Conflict: https://www.amazon.com/Cowards-Guide-Conflict-Empowering-Solutions/dp/1402200552 Learn more about IMS and future sessions with thought leaders like Dr. Tim Ursiny: https://ims-online.com/programs Chapters: 00:00 Introduction 01:05 Tim’s journey to “The Coward’s Guide to Conflict” 03:52 Strategies for people who fear conflict? 06:54 Four quadrants in a conflict 12:01 Dipper vs Diver 13:58 First step of dipper approach 15:13 Tip to get out of your comfort zone 17:41 Top 10 fears that contribute to conflict 19:21 5 different ways of listening 23:01 Truth Talk 29:58 4 modalities to avoid during conflict 33:41 Pacifying conflicts in organizations 35:45 100 + 1% 41:17 Insignificant details 43:56 How to deal with people who love conflict 46:41 Advice to Tim’s younger self 48:06 Conclusion

Dr. Ellen Burts-Cooper has been featured in Time Magazine, Black Voices, Smart Business Magazine, Bloomberg BusinessWeek, and Crain’s Cleveland Business. Ellen works across numerous industries, including manufacturing, healthcare, financial services,  governmental agencies, not-for-profit, and small businesses. She is also on faculty at Case Western Reserve University in the Weatherhead Executive Education Program.  Dr. Burts-Cooper is the author of the best-selling books “aMAZEing Organizational Teams: Navigating 7 Critical Attributes for Cohesion, Productivity and Resilience” and “Canine Instinct: A Guide to Survival and Advancement in Corporate America.” Learn more about IMS and future sessions with thought leaders like Dr. Ellen Burts-Cooper: https://ims-online.com/programs Chapters: 0:00 Introduction 01:26 Background 02:41 Start with trust 03:26 How does trust erode? 06:27 Trust in the virtual world 07:53 Decision making in a virtual environment 08:58 Leadership starts with intent 10:03 Intent translates to behavior 11:07 Self awareness and self-regulation 11:48 Blindspots  13:48 Two important traits 16:17 Everyone’s just lonely 18:15 Team stands for togetherness 20:07 Key takeaway 21:05 Conclusion

Maura Thomas is an award-winning international speaker on individual and corporate productivity and work-life balance, and the most widely-cited authority on attention management. She is a TEDx Speaker, founder of Regain Your Time, author of six books, and was named a Top Leadership Speaker by Inc. Maura is also contributing expert to major business outlets including as a columnist for both Forbes and Harvard Business Review.  Learn more about IMS and future sessions with thought leaders like Maura Thomas: https://ims-online.com/programs Chapters: 00:00 Introduction 01:01 Productivity 02:50 Time Management 04:37 Prioritizing 06:33 Choosing our metrics 07:45 Attention Management 10:00 Maura’s definition of Attention Management 11:24 Four Quadrants of Attention Management 13:30 Daydreaming 15:10 Flow 17:22 Conditions for flow 18:49 Multitasking 21:52 Brain Priming 24:02 Mindfulness and Focus 29:23 Workflow Management System 31:40 Busyness and Productivity 34:50 Key Takeaways 37:32 Conclusion

Paul McGee is one of the UK's leading speakers on the subject of change, workplace relationships and motivation. His book SUMO (Shut Up, Move On) became an instant best seller and his book on Self Confidence reached number one on the business book chart and remained there for a further 24 weeks. Building on his background in psychology, Paul's aim is to deliver a practical, relevant message that can make an immediate impact on people's professional and personal lives. His approach is considered both inspirational and humorous as he seeks to deliver a memorable experience that equips people with insights and ideas to increase their personal effectiveness and impact. Learn more about IMS and future sessions with thought leaders like Paul McGee: https://ims-online.com/programs Chapters: 00:00 Introduction 01:31 How to have a great life 04:02 Everything is a miracle! 08:32 Learn from the past, plan for the future, live for today 10:51 Alfred Nobel’s story 15:16 Make peace with paradox 19:33 Self-care is not selfish 22:04 People are prisoners of their past 25:23 Forgive yourself and others 29:09 Comparing ourselves to others 33:29 Learn from other people’s success 36:07 7 C’s: Model to Thrive 39:57 Humility 42:05 Conclusion

Margaret Morford has worked as an attorney, specializing in employment law and has been the Vice President of Human Resources for three large companies. She is often quoted as a business expert in newspapers and magazines across the country, including Wall Street Journal, New York Times, Chicago Tribune and USA Today.  She is also the author of two best-selling business books, "Management Courage - Having the Heart of a Lion" and "The Hidden Language of Business - Workplace Politics, Power & Influence." Learn more about IMS and future sessions with thought leaders like Margaret Morford: https://ims-online.com/ Chapters: 0:00 Introduction 1:51 Workplace politics 4:20 Workplace politics in a hybrid setup 5:26 Strategy to build relationships in hybrid setup 7:32 Stress and burnout at work 12:23 Power signals 18:30 Organizational barrier to overcome negativity 22:11 Identifying power brokers 24:49 How to be perceived by peers for promotion 29:13 Honest feedback 31:41 First step to apply in the critical leadership 32:48 Conclusion

Ann Herrmann-Nehdi is a thought leader and frequent keynote speaker about leadership and cognitive diversity in today's changing environment.  Ann is Chief Thought Leader and Chairwoman of Herrmann International which publishes the Herrmann Brain Dominance Instrument ® (HBDI®) based on over 40 years of research on thinking and the brain. The research has been featured in the New York Times, Scientific American and the Harvard Business Review and is used by 9 out of 10 of Fortune 200 companies.  Ann is the author of the Whole Brain Business Book and has reached over half a million people through her two engaging and popular TEdX talks.  Learn more about IMS and future sessions with thought leaders like Ann Herrmann-Nehdi: https://ims-online.com/programs Chapters: 00:00 Introduction 01:15 How thinking impact leader effectiveness 02:27 Ann’s Psychometric Assessment 05:59 Thinking preferences 08:26 Natural preferences vs. Competencies 11:22 Four quadrants of the brain 16:54 Preferred thinking styles when you’re under pressure 20:53 Remote hybrid environment 22:53 Balanced preferences 27:26 Cognitive Diversity and Whole Brain Teams 31:34 Key Takeaways 33:44 Conclusion

Colonel (Retired) Sean Hannah, Ph.D. who is A renowned leadership expert, has personal leadership experience in multiple combat and contingency operations Dr. Hannah has published over 70 publications, is the Editor in Chief for the Journal of Leadership and Organizational Studies, and serves on the editorial board of three other top academic journals while being a Professorship of Management at the Wake Forest University School of Business. Sean Hannah also recently ranked among the top 1% of the most impactful researchers in the most recent study of research scientists across the world. Learn more about IMS and future sessions with thought leaders like Dr. Sean Hannah: https://ims-online.com/ Chapters: 00:00 Introduction 01:04 Sean’s Military and Business background 02:36 Best practices of military leadership in business leadership 07:28 Red Teaming 13:01 Are leaders made or born 18:08 Developmental readiness  20:48 Mindset 22:35 Nelson Mandela’s leadership  27:48 Sean’s leadership development 33:18 Increasing your value in the leadership areas 35:57 Sean’s personal story on leadership development 41:46 Conclusion

Dr. Iris Firstenberg is an Adjunct Professor of Psychology, UCLA and Adjunct Professor of Management at UCLA Anderson. She specializes in strategies for creative problem solving and innovative thinking.   Her latest book, Extraordinary Outcomes: Shaping an Otherwise Unpredictable Future (John Wiley & Sons, 2014), provides a practical framework to help organizations navigate in a world of uncertainty.   Learn more about IMS and future sessions with thought leaders like Dr. Iris Firstenberg: https://ims-online.com/programs Chapters: 00:00 Introduction 02:14 Creating standards 04:22 Ritz Carlton culture story 07:02 Priming 11:25 Priming yourself 12:49 Physiology of smiling 14:37 Impact of hero stories and failure stories 17:08 Progress principle 19:58 Why are people disengaged? 21:23 Two approaches to problem solving 22:47 Positive Deviance 26:09 Business example of Positive Deviance 27:52 Neuroscience behind how turning behaviors into habits 32:01 Creating habits 33:31 How to bring the future to the present 36:03 Powerful leadership tool 40:20 Key takeaway 41:11 Conclusion